For corporations
Roaming
The zone charging in roaming

The zone charging in roaming

We inform you that from December 6, 2017, the activation of International Automatic Roaming service will be temporary unavailable. Now while traveling abroad you can use only "Roaming-Online" service.

For more information regarding available services and destinations, please follow the link

We inform you that from January 15, 2018 having  International Automatic Roaming service active, such services as Waiting/holding of call and Conference calls in roaming will not be available!

INTERNATIONAL AUTOMATIC ROAMING (IAR)– this service allows Ucell subscribers to use their domestic phone number abroad, while being in the network of a foreign cellular company with the condition that this operator is a roaming-partner of our company.

At the moment Ucell provides the international automatic roaming service within more than 160 countries of the world and more than 330 networks.

For all calls made in networks of roaming partners, you pay in national currency of the RUz – sum. 

If your balance has less than 210500 sum, Ucell has a right to stop your access to IAR. You can use IAR service if you have 421000 sum or more in your account (including VAT). When you use international automatic roaming the billing of charges may be delayed up to 30 days. 

How to activate IAR (International Automatic Roaming) service

Do not forget to find out if the roaming service is provided at your current location. In order not to waste time and to avoid possible confusion, we strongly advise you to contact the head office of our company.

Name Price
Subscription to IAR 0 sum
Subscriber fee per month 0 sum
Recommended prepayment 421000 sum and more

For your convenience, the Company provides opportunity to activate Roaming-Online service (Camel technology) for Postpaid subscribers.

How does "Roaming-Online" service work?

Ucell offers two types of "Roaming-Online" service:

"Roaming without border" – is roaming in all Camel roaming partners of Ucell excluding bordering to Uzbekistan countries (Kazakhstan, Tajikistan, Kyrgyzstan, Afghanistan and Turkmenistan).
If you are often located in near border area it is recommended to activate this roaming in order to avoid unauthorized activation of roaming in the border areas of Uzbekistan.

"Worldwide roaming" – it is roaming in all Camel roaming partners of Ucell including bordering to Uzbekistan countries.

A list of countries and operators, which is available for "Roaming-Online" service, you can find here

For Roaming (IAR) and "Roaming-Online" services activation ("Roaming without border" or "Worldwide roaming"), corporate customers (legal entities and indivuduals) should provide a written request to the Company on behalf of the person for whom the relevant account numbers.

For corporate clients of “Businessman”, “Individual” and “Corporate VIP” categories Ucell provides the opportunity to activate the "Roaming-Online" service (Camel technology) using USSD *155#. Now there is no necessity to come to the company’s office, turn roaming service on dialing *155# USSD-command. Service subscription is free.
In case, subscriber has already activated “IAR roaming” service, activation of “Roaming-Online” service is not available.
 
 

Dialing instructions of outgoing calls outside Uzbekistan:

From the networks of roaming-partners to Uzbekistan: +998 (city code⁄operator’s code) (phone number)
To the number of Ucell subscriber: +998 93 (phone number) or +998 94 (phone number)
To the international number: +(country code) (city code/operator’s code) (phone number)

What to do if you have a problem with connection

First of all, make sure that your cell phone is properly configured to the network of one of roaming-partners of Ucell. If your phone can not configure to the network of roaming-partner automatically, you will have to do it manually. How to do this is detailed in the user’s manual of your phone or in the menu of your phone.

If you still can not configure it yourself, then you will have to call customer service in Uzbekistan and tell about your problem.

Contact customer service of Ucell via all day phone: +998 93 1800000, +998 93 1810000 and we will answer any of your questions.

Zones and
Countries
Calls to
Uzbekistan
Incoming
calls
Local
calls
Calls in other
countries
SMS Internet
Satellite
networks
Zone1.
Telia Company Eurasia
6315.00 sum 5052.00 sum 4210.00 sum 21050.00 sum 757.80 sum 1894.50 sum 105250.00 sum
Zone 2.
Telia Company Mobility
7788.50 sum 10104.00 sum 6315.00 sum 12630.00 sum 1684.00 sum 1894.50 sum 105250.00 sum
Zone 3.
CIS countries
12630.00 sum 7578.00 sum 8420.00 sum 30312.00 sum 2105.00 sum 79990.00 sum 105250.00 sum
Zone 4.
Europe
25260.00 sum 10104.00 sum 7578.00 sum 30312.00 sum 2526.00 sum 92620.00 sum 105250.00 sum
Zone 5.
Asia
25260.00 sum 15156.00 sum 7578.00 sum 35364.00 sum 2526.00 sum 84200.00 sum 105250.00 sum
Zone 6.
Africa and America
25260.00 sum 10104.00 sum 10104.00 sum 30312.00 sum 2526.00 sum 84200.00 sum  105250.00 sum
Zone 7.
Other countries
54730.00 sum 10104.00 sum 10104.00 sum 54730.00 sum 2647.00 sum 84200.00 sum 105250.00 sum

Map of roaming area

All prices include VAT. Calls are charge per minute, rounded up to whole minutes in a big way. Charging interval for mobile Internet - the first step 32 kb and 16 kb next step.

 
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Answers to the most frequently asked questions you can find on our website www.ucell.uz, as well as in the section «FAQ»


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Attention!

  • According to the legislation of the Republic of Uzbekistan, the term of consideration of applications, including treatment, associated with the quality of provided services, the coverage of the network, and additional services of the Company, can reach up to 30 calendar days, if necessary;
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