From 10:00 PM, December 31, 2018 to 04:00 AM January 01, 2019, system notifications will not be available (SMS-notifications and others.).
From 10:00 PM, December 31, 2018 to 04:00 AM January 01, 2019, USSD requests for connection of additional services of the Company will not be available. If necessary, we recommend you to activate the additional services in advance.
Also during the holidays the following services will not be available:
Online support (Ucell customer support service within the “My cabinet” service) - from January 1 to January 2, 2019 (from January 3, the service is available in regular mode);
“Without queue” service - from January 1 to January 3, 2019 (from January 4, the service is available in regular mode).
From 11:00 PM, December 31, 2018 to 03:00 AM January 01, 2019 calls, SMS/MMS and Internet services will be charged with a delay.
From 10:00 PM, December 31, 2018 to 04:00 AM January 01, 2019, the following requests will not be available for checking balances: *100# and *109#.
We apologize in advance for any possible inconveniences.
Here you can leave your comments and observations on the quality of services, as well as receive an answer to your question.
Answers to the most frequently asked questions you can find on our website www.ucell.uz, as well as in the section «FAQ»
We ask you to follow ethical standards of communication when applying to the Company. Otherwise, the Company reserves the right to leave such an appeal without consideration.
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The request was successfully sent. A copy of the appeal is sent to your email address. The answer will be provided via personal cabinet of your subscriber number. Link to enter personal cabinet: https://my.ucell.uz
According to the legislation of the Republic of Uzbekistan, the term of consideration of applications, including treatment, associated with the quality of provided services, the coverage of the network, and additional services of the Company, can reach up to 30 calendar days, if necessary;
The maximum number of reference per day with the help of «Feedback»form: 5 times;
“Feedback” form is available to all Internet users.
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