Please note that from April 3, 2019, the maximum period of being in the blocked status until termination of the contract for the provision of cellular radiotelephone communication services of Prepaid system in the network of COSCOM LLC has been increased up to 90 days. Incoming calls will be available for 80 days from the day of transition to the blocked status.
These changes apply to subscribers who are in the blocked status on April 3, 2019 for no more than 30 days, as well as subscribers who have activated the “Number freeze” service (6 months or 12 months).
The remaining terms and conditions of the Company's services rendering remain unchanged.
Here you can leave your comments and observations on the quality of services, as well as receive an answer to your question.
Answers to the most frequently asked questions you can find on our website www.ucell.uz, as well as in the section «FAQ»
We ask you to follow ethical standards of communication when applying to the Company. Otherwise, the Company reserves the right to leave such an appeal without consideration.
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The request was successfully sent. A copy of the appeal is sent to your email address. The answer will be provided via personal cabinet of your subscriber number. Link to enter personal cabinet: https://my.ucell.uz
According to the legislation of the Republic of Uzbekistan, the term of consideration of applications, including treatment, associated with the quality of provided services, the coverage of the network, and additional services of the Company, can reach up to 30 calendar days, if necessary;
The maximum number of reference per day with the help of «Feedback»form: 5 times;
“Feedback” form is available to all Internet users.
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