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Voice Mail Service

Voice Mail Service

Services of voice mail from Ucell – convenient, fast and safe!

VMS (Voice Mail Service) – service allowing you to receive, send, listen and transfer voice messages to other subscribers of Ucell.

Using VMS, you will not miss any call, even if your cell phone is busy, switched off or at the out of coverage area.

VMS from Ucell – it is better than just simple answering machine!

Subscription fee - 42.1 sum

Daily fee - 42.1 sum


How to use?

How to use VMS service?

We have taken care about simpleness and convenience of this service usage:

  • Listen and choose – Call to the number 9977 from your mobile phone. Specially selected system of voice tips in the setting process and usage helps you to set service in the way you need. Listen to the instructions and press corresponding buttons at the telephone;
  • Control your mailbox though web cabinet - https://vms.ucell.uz. To receive password, send empty SMS message on 9977 number.
Opportunities

What kind of opportunities VMS service provides?

  • recording of welcoming and voice signature – you can easily record welcoming and signature with your own voice and set it to system;
  • protection of box by password – to every subscriber will given personal box for saving messages. You can install your own unique password to prevent listening of your messages by other subscribers;
  • transfer of messages to another subscriber – you can transfer received message to another number. For example, your boss sent you a verbal instruction, so that you can transfer this message to your coworkers using VMS service. (Receiving part should have this service)
  • access to voice message box from local telephone – unique service from Ucell. You do not have your telephone right now, battery is uncharged, but you are waiting for voice message? Now to have access to voice messages and also using all opportunities of this service you can have from local phone number 1719977. When you listen it for absolutely free.
Activation

How to activate VMS?

  • Connect VMS service at any Service-Center of Ucell or at your nearest agent point;
  • Also you can easily activate the service via the following USSD menu, by sending a USSD-request to number *977#

 Important: "Voice mail" service is incompatible with "You’ve got a call" and "Dynamic Voice Mail " services. Thus, in order to activate "Who called?" service, first you need to deactivate mentioned services.

Parameters
Parameters
Voice mail
USSD for service
management
*977#
Subscription fee, sum
42.1 sum
Daily fee, sum
42.1 sum
SMS notification
Yes
Voice messages
amount*
100
Voice message
storing period
Unlimited
Voice message
length
120 sec
The cost of call
for a caller
after a short beep
according to tariff
for outgoing calls
Personal cabinet
vms.ucell.uz
Yes
Personal greeting
Yes
Maximum length of
personal greeting
60 sec
Redirected calls
to +998930009966, sum**
0
 
Outgoing calls to 9977, sum
0
Outgoing calls
to 1719977
according to tariff
for outgoing calls
SMS to 9977, sum
0

 

* If voice mailbox is full, and new voice message will be left, previous voice messages will be deleted, starting from the oldest ones.
** Redirected calls to +998930009966 number don’t spend fixed limit of airtime, provided in scope of tariff

 NOTE: If you are beyond Uzbekistan and using services of one of the roaming-partners of Ucell, then all calls for access to VMS service (outgoing and incoming) accepted by VMS system calculated with accordance of roaming tariffs.

To avoid additional charges for roaming - tariffs, if you do not plan on using SIM-card Ucell outside the Republic of Uzbekistan, the Company recommends:

  • Before leaving the country, to remove all kinds of call forwarding (via USSD-request ## 67 # - to cancel forwarding of employment ## 62 # - to cancel forwarding of inaccessibility, ## 61 # - to cancel call forwarding on no reply);
  • Disable the Voice mail service and Dynamic voice mail (via USSD request *977*3*2 # and *977*4*2#);
  • Make sure that the roaming service is turned off (via the USSD request *155*3#);
  • Do not register in the network of a foreign operator, in cases where the roaming subscriber is active on the guest. If the roaming service has been disabled, and no charges in roaming will not be implemented.
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Feedback

Feedback

Here you can leave your comments and observations on the quality of services, as well as receive an answer to your question.

Answers to the most frequently asked questions you can find on our website www.ucell.uz, as well as in the section «FAQ»


We ask you to follow ethical standards of communication when applying to the Company. Otherwise, the Company reserves the right to leave such an appeal without consideration.

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Attention!

  • According to the legislation of the Republic of Uzbekistan, the term of consideration of applications, including treatment, associated with the quality of provided services, the coverage of the network, and additional services of the Company, can reach up to 30 calendar days, if necessary;
  • The maximum number of reference per day with the help of «Feedback»form: 5 times;
  • “Feedback” form is available to all Internet users.