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1 SIM-card - 2 countries

1 SIM-card - 2 countries

 Often fly to Russia?

 Each time have to conclude a lot of contracts with various Russian operators?

 Have to buy a new SIM-card, or restore old one when returning home?

Forget about these inconveniences with "1 SIM-card - 2 countries" service.

Subscription price - 6315 sum (includes the spcial SIM cards with 2 profiles)


Advantages of the service
  •  Now there is no need to buy a SIM-card of the Russian operator: in the SIM-card, provided in terms of "1 SIM-card - 2 countries" there are 2 numbers - Uzbek from Ucell and Russian from AIVA mobile*.
  •  Now there is no need to buy a lot of numbers of Russian mobile operators to optimize tariffs - tariff "Hospitable " from AIVA mobile offers low prices on calls home to Uzbekistan, and calls on Russia territory. More details about "Hospitable" tariff
  •  Now there is no need to buy a new SIM-card while returning home - your Ucell number will be saved at the time of AIVA-mobile telecommunication services using.
  •  The special SIM-card with the service "1 SIM-card - 2 countries" is available at the Company's own offices**.

*Russian number you will get being in the Russian Federation by sending a special USSD command.

**When visiting the Company's front office you should have a document on the basis of which the contract was signed: passport, military form №33 (for those who are on military service), accreditation card (for members of diplomatic missions), residence permit (for foreign citizens) or stateless persons ID (for stateless persons).

Important!
The validity period of the subscriber's minutes, SMS and internet traffic will not be increased during his stay in the Russian Federation.

Terms of service

Payment Methods:

  • The balance of each number must be refilled separately.
  • Top-up of Russian AIVA mobile number can be done only on the territory of the Russian Federation in the payment acceptance terminals, in the mobile shops, via e-wallet. Information about addresses of payment acceptance terminals , mobile shops and other payment methods is available on aiva-mobile.com. To refill the Russian numbers via payment acceptance terminal, select "AIVA" as the payee and enter your Russian number  7958 XXX XX XX.
  • Top-up of Ucell numbers in Russia can be done by Ucell Payment Card (which must be purchased in advance at the company's own offices) or via "Payment without borders" service, in Uzbekistan - in Ucell own offices, via Ucell website, through electronic payment systems.

Once you land in Russia, you will get an SMS notification to select the AIVA mobile network or to use international Ucell roaming.

Send command:

to get Russian number of AIVA mobile Moscow;
to get the Russian number of AIVA mobile St Petersburg.

After that you will be sent an SMS-notification with your AIVA mobile number, tariff and region.

If you want to use your Ucell number in Russia, dial the command in order to use the service of international roaming in the network of Ucell roaming partner.

When re-entering Russia switching to AIVA mobile network will be automatically and you will be able to use previously activated number.

If using a network AIVA mobile not happen automatically, use the SIM-menu:

  • Android: Menu → Tools → SIM-menu → Operator → Manual selection - AIVA mobile.
  • iOS: Phone → SIM application → SIM-menu → Operator → Manual selection - AIVA mobile.
  • Java: Menu → Tools → SIM-menu → Operator→ Manual selection - AIVA mobile.

Russian AIVA mobile number will be terminated if it has been inactive for six months, but when re-entering Russia you will be assigned a new number.

 Subscriber Support Service

AIVA Mobile Subscriber Support is available on +7 958 555 8123 or 8123 (for AIVA mobile subscribers). The call is free on the territory of Russian Federation.

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Feedback

Feedback

Here you can leave your comments and observations on the quality of services, as well as receive an answer to your question.

Answers to the most frequently asked questions you can find on our website www.ucell.uz, as well as in the section «FAQ»

Type Your message:

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Attention!

  • According to the legislation of the Republic of Uzbekistan, the term of consideration of applications, including treatment, associated with the quality of provided services, the coverage of the network, and additional services of the Company, can reach up to 30 calendar days, if necessary;
  • The maximum number of reference per day with the help of «Feedback»form: 5 times;
  • “Feedback” form is available to all Internet users.