Often fly to Russia?
Each time have to conclude a lot of contracts with various Russian operators?
Have to buy a new SIM-card, or restore old one when returning home?
Forget about these inconveniences with "1 SIM-card - 2 countries" service.
Subscription price - 6315 sum (includes the spcial SIM cards with 2 profiles)From April 1, 2019 connection to the service is temporarily unavailable.
*Russian number you will get being in the Russian Federation by sending a special USSD command.
**When visiting the Company's front office you should have a document on the basis of which the contract was signed: passport, military form №33 (for those who are on military service), accreditation card (for members of diplomatic missions), residence permit (for foreign citizens) or stateless persons ID (for stateless persons).
The validity period of the subscriber's minutes, SMS and internet traffic will not be increased during his stay in the Russian Federation.
Once you land in Russia, you will get an SMS notification to select the AIVA mobile network or to use international Ucell roaming.
to get Russian number of AIVA mobile Moscow;
to get the Russian number of AIVA mobile St Petersburg.
After that you will be sent an SMS-notification with your AIVA mobile number, tariff and region.
If you want to use your Ucell number in Russia, dial the command in order to use the service of international roaming in the network of Ucell roaming partner.
When re-entering Russia switching to AIVA mobile network will be automatically and you will be able to use previously activated number.
If using a network AIVA mobile not happen automatically, use the SIM-menu:
Russian AIVA mobile number will be terminated if it has been inactive for six months, but when re-entering Russia you will be assigned a new number.
If you use AIVA mobile services being on the territory of Russia and you go to Ucell profile, then your Ucell number will be activated. Thereafter, subscription fee charging will be restarted according to tariff plan and activated services on you subscriber number. Your subscriber number will be blocked upon reaching 0 soums on the main balance with its further termination and subsequent termination of the Agreement unilaterally after 60 days of the subscriber number being in the blocked status. Therefore, it is not recommended to go to Ucell profile being on the territory of Russia.
If the subscriber, being in the territory of Russia and using AIVA mobile services swaps to Ucell profile, then goes back to AIVA mobile profile, the Ucell number remains active.
Subscriber Support Service
AIVA Mobile Subscriber Support is available on +7 958 555 8123 or 8123 (for AIVA mobile subscribers). The call is free on the territory of Russian Federation.
Here you can leave your comments and observations on the quality of services, as well as receive an answer to your question.
We ask you to follow ethical standards of communication when applying to the Company. Otherwise, the Company reserves the right to leave such an appeal without consideration.