Regular meetings with subscribers in various cities and rural gatherings of citizens have become normal for the heads of regional departments of “COSCOM LLC” (Ucell trademark). Each time visiting its subscribers, the Company assures that constant feedback is the key for the successful business. It is not about advertising, because the main purpose of the meetings is to take into account the feedback and wishes of customers and use received information to improve the quality of the network.
These days, the acting director of the regional branch of Ucell-Buhoro, Mehriddin Mukhamedov and the Company's specialists traveled to the rural gathering of citizens “Khujalar”, Karakul district, Bukhara region. Subscriber Muhammad Oltinboyev complained about the quality and speed of the Internet connection.
After the installation of 4G base station in the city of Karakul, the issue was solved. Experts once again tested the connection and made sure that the fourth generation network is working confidently in the area. Muhammad Altinboev confirmed the improvement of the Internet and was very pleased with the meeting. Memorable gifts were presented to the subscriber.
Following the example of the acting General Director of Ucell, Vladimir Kravchenko, top managers of the Company's regional branches regularly meet with subscribers who asked for help. Only during the past month such meetings have already taken place in the Republic of Karakalpakstan, in Ferghana, Andijan, Syrdarya, Kashkadarya, Samarkand, Bukhara, Jizzakh and Khorezm regions.
Thirty-four employees work in the regional branch of Ucell-Buxoro, and daily serve 424 thousand subscribers. There are also 163 dealer points, which successfully operate today in Bukhara region. Thirty-seven of them are mono-offices.
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