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The Company is started from the front office
17SEP2019

The Company is started from the front office



Nowadays “COSCOM” LLC (TM Ucell) offers 15 tariffs at your choice and a great variety of additional services. To get direction and choose an optimal decision will require knowledge of each product. 135 employees of the Company during 6 days of a week are ready to support the subscribers on choosing of the most desirable service package. 

Company offices are open in every Region of the country. In total, there are 26 offices. Each of them is intended to support the subscriber in solution of any issue relating to the mobile services. Among them, there are 14 central offices equipped with e-queue system and comfortable waiting room.



Company constantly monitors the quality of services in all front offices. After provision of services, the subscriber may receive an interactive SMS survey for feedback forming. At the same time, he\she may inform on problems or estimate the employee performance.
   
Excluding the main activity, the front office can be the area for holding of various campaigns. During the holiday “Navruz”, the Company employees were sharing with the sumalak to the subscribers. An international Hug Day was held in the office located at Tashkent city. Quite recently, the subscribers could address to the Uzbek pop star Lola Yuldasheva with their questions.
(You may find more information here: https://www.instagram.com/p/ByATB1jBZmK/?igshid=a7oxdtwaq79l).  

 

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Here you can leave your comments and observations on the quality of services, as well as receive an answer to your question.

Answers to the most frequently asked questions you can find on our website www.ucell.uz, as well as in the section «FAQ»


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Attention!

  • According to the legislation of the Republic of Uzbekistan, the term of consideration of applications, including treatment, associated with the quality of provided services, the coverage of the network, and additional services of the Company, can reach up to 30 calendar days, if necessary;
  • The maximum number of reference per day with the help of «Feedback»form: 5 times;
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