Ucell always pays special attention to improving the level of professional skills and qualifications of employees, and regularly held trainings.
On April 29-30, 2021, a Training of Trainers took place within the framework of the new project "Dealers Development", which was organized and conducted by the Human Resources Department.
The Dealers Development project was created in order to implement an effective training program for dealers and dealer employees in the Republic of Uzbekistan.
This project includes:
Casting employees for the role of internal trainers in the regions;
Training "Training for Trainers";
Participation in the system of motivation of internal trainers.
The following topics were studied on the first day of the training:
Fundamentals of Coaching;
Use of communication skills in the process of conducting trainings;
Effective presentation skills;
Working with problem participants in the training.
Dealer training structure;
Familiarization with business processes in the CoIn system.
The second day was practical part, which included:
Preparation of a presentation on the Company's products in small groups;
Conducting mini-training using different training methods.
In conclusion, internal trainers assessed the participants according to the competencies of the trainer.
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