Company news
Company “Ucell”: Strategy for development of roaming all over the world!
11JAN2017

Company “Ucell”: Strategy for development of roaming all over the world!

Company “Ucell”: Strategy for development of roaming all over the world!

Today Company provides roaming services to the subscribers in 165 countries. However 81% of voice and Internet traffic in roaming of Company “Ucell” is due to 4 countries around the world. Press office of Company “Ucell” informs on it.
The top-priority roaming direction for Ucell is Russian Federation, Kazakhstan, Turkey, China, Azerbaijan, Germany and Saudi Arabia, which constitute for more than 85% of used roaming services. Since 1998 the roaming agreements had been concluded with more than 350 mobile operators in 165 countries around the world.

Ucell regularly develops the plans for expanding the coverage areas as well reconsideration of preferred directions and prices of roaming services.

Alisher Khamidov, Director of Enterprise Department comments: “Roaming philosophy of Ucell is based on establishment of long-term and fruitful relations. Company priorities in roaming development is, of course, stable and high quality everywhere and always, systems for automatic testing of services in roaming partner networks, as well day and night control of provided service quality. We always interact with our roaming partners providing premium quality. For that all agreements with the service providers are signed by indicating guaranteed quality of provided services. We also regularly work on expanding of service volume for roaming users and implementation of simple and clear tariffs in the market. One of our last solutions is M2M packages in roaming which give an opportunity to monitor transportation facilities abroad
 
For control of communication quality jointly with the foreign roaming partners, Company “Ucell” tests via Keynote SIGOS system.
Given system allows to perform any acts remotely in any networks of roaming partners and by that finding the issues for further solution of them jointly with the roaming partners.
 
In 2016 Ucell will continue expanding the roaming coverage area for the subscriber conveniences, for example, roaming was launched in a new network in Malaysia (Digi) and Iran (RighTel), as well Internet services are provided for corporate customers in Germany (Telefonica), India (Vodafone), Malaysia (Digi) and other directions. The basic new directions for Prepaid subscribers were Austria (Hutchison), Japan (NTT Docomo), Ireland (Meteor) and Singapore (StarHub). Internet in roaming for Prepaid subscribers is available in France (SFR), Korea (KT), Malaysia (Maxis), Spain (Orange) and other directions.    
 
Chosen number

Choose and reserve any selected phone number online!

Career

Be the part of big family!

Our offices and dealers

All Ucell offices are at your service!

Fraud prevention and Speak-up line

Quality communication and safety of your number!

Feedback

Feedback

Here you can leave your comments and observations on the quality of services, as well as receive an answer to your question.

Answers to the most frequently asked questions you can find on our website www.ucell.uz, as well as in the section «FAQ»


We ask you to follow ethical standards of communication when applying to the Company. Otherwise, the Company reserves the right to leave such an appeal without consideration.

Type Your message:

Required fields are marked with *
Call from the specified number on *233# for receiving password and type in this field
Length of the message - 512 characters.

Attention!

  • According to the legislation of the Republic of Uzbekistan, the term of consideration of applications, including treatment, associated with the quality of provided services, the coverage of the network, and additional services of the Company, can reach up to 30 calendar days, if necessary;
  • The maximum number of reference per day with the help of «Feedback»form: 5 times;
  • “Feedback” form is available to all Internet users.