New free “SMS-info” service available through USSD – menu *221#
Ucell Company is glad to announce that starting from 28th Nov 2016 a new free service "SMS-info" available by USSD-query *221# is launched. If You have no opportunity to visit company site www.ucell.uz or front offices but still need to get some information about a service, event or tariff, You can get this information via USSD-query *221#.
This service helps You to get the information about:
Prepaid-system tariffs for individuals:
SMS and Internet-services;
international roaming service;
charging system for international services and packages;
Events and innovations of our Company.
Ucell continuously improves its services and keep on developing more brand new services for the customers. Launching the new "SMS-info" service helps to get the needed information and choose an appropriate service for even greater number of subscribers.
Here you can leave your comments and observations on the quality of services, as well as receive an answer to your question.
Answers to the most frequently asked questions you can find on our website www.ucell.uz, as well as in the section «FAQ»
We ask you to follow ethical standards of communication when applying to the Company. Otherwise, the Company reserves the right to leave such an appeal without consideration.
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The request was successfully sent. A copy of the appeal is sent to your email address. The answer will be provided via personal cabinet of your subscriber number. Link to enter personal cabinet: https://my.ucell.uz
According to the legislation of the Republic of Uzbekistan, the term of consideration of applications, including treatment, associated with the quality of provided services, the coverage of the network, and additional services of the Company, can reach up to 30 calendar days, if necessary;
The maximum number of reference per day with the help of «Feedback»form: 5 times;
“Feedback” form is available to all Internet users.
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