By connecting the My Ucell Telegram bot assistant, you can ask your questions to a company specialist without leaving your home!
Working days and hours: Monday to Sunday, 9:00 am to 6:00 pm.
After sending a request through the Service "Order a call" and in case of successful confirmation of the request, the fee will be charged in the amount of 631.5 soums. After that, a specialist of the company will call you back and you will be able to find out information about news, promotions, services and innovations of the Company. You can also ask a question about your mobile number, connected services and get recommendations on the tariff plan.
My Ucell Telegram bot assistant service is available for all subscribers of Prepaid system.
Here you can leave your comments and observations on the quality of services, as well as receive an answer to your question.
Answers to the most frequently asked questions you can find on our website www.ucell.uz, as well as in the section «FAQ»
We ask you to follow ethical standards of communication when applying to the Company. Otherwise, the Company reserves the right to leave such an appeal without consideration.
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The request was successfully sent. A copy of the appeal is sent to your email address. The answer will be provided via personal cabinet of your subscriber number. Link to enter personal cabinet: https://my.ucell.uz
According to the legislation of the Republic of Uzbekistan, the term of consideration of applications, including treatment, associated with the quality of provided services, the coverage of the network, and additional services of the Company, can reach up to 30 calendar days, if necessary;
The maximum number of reference per day with the help of «Feedback»form: 5 times;
“Feedback” form is available to all Internet users.
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