For subscribers
News
2021
10
15
Scheduled maintenance

Scheduled maintenance

Dear subscribers,

Please note that due to technical work in 31.10.2021 – 01.11.2021 period, the following services will be unavailable:

From 2 pm on 31.10.2021 to 8 am on 01.11.2021:
  • Web cabinet, management / activation / deactivation of services and packages, tariff plans' change;
  • SIM-card replacement service, reserved SIM card;
  • Connection and disconnection of services via IVR;
  • USSD requests;
  • Connection of new subscribers;
  • SMS content services.
From 2 pm on 31.10.2021 to 8 am on 01.11.2021:
  • М2М Portal
  • Personal cabinet for corporate clients
  • Corporate management portal
From 7:45 pm on 31.10.2021 to 7 am on 01.11.2021:
  • Acceptance of payments;
  • International calls and SMS, Camel roaming, Online GPRS roaming and SMS in roaming;
  • Notification of customers and subscribers;
  • VAS content services (IVR).

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Feedback

Here you can leave your comments and observations on the quality of services, as well as receive an answer to your question.

Answers to the most frequently asked questions you can find on our website www.ucell.uz, as well as in the section «FAQ»


We ask you to follow ethical standards of communication when applying to the Company. Otherwise, the Company reserves the right to leave such an appeal without consideration.

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Attention!

  • According to the legislation of the Republic of Uzbekistan, the term of consideration of applications, including treatment, associated with the quality of provided services, the coverage of the network, and additional services of the Company, can reach up to 30 calendar days, if necessary;
  • The maximum number of reference per day with the help of «Feedback»form: 5 times;
  • “Feedback” form is available to all Internet users.