For subscribers
News
2022
06
20
New interactive voice assistant

New interactive voice assistant

Dear subscribers!

We are glad to present you a new interactive voice assistant!
Now, when calling to the Ucell contact center at the short number 8123, without waiting for the operator response, you can:

Know:
• Your tariff plan;
• Balance and status of your number;
• The date of charging the subscription fee and the balance of tariff limits.

Get information:
• About connected services on your number;
• About the status, privileges and accumulated promo units within Ucell loyalty programs;
• About other tariffs and services of the Company.

Manage number:
• Change the tariff;
• Enable or disable the service.


All above mentioned services are provided to the Ucell’s prepaid subscribers, by the number from which the call was made to the contact center.
A call to 8123 is free for Ucell subscribers. 

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Feedback

Feedback

Here you can leave your comments and observations on the quality of services, as well as receive an answer to your question.

Answers to the most frequently asked questions you can find on our website www.ucell.uz, as well as in the section «FAQ»


We ask you to follow ethical standards of communication when applying to the Company. Otherwise, the Company reserves the right to leave such an appeal without consideration.

Type Your message:

Required fields are marked with *
Call from the specified number on *233# for receiving password and type in this field
Length of the message - 512 characters.

Attention!

  • According to the legislation of the Republic of Uzbekistan, the term of consideration of applications, including treatment, associated with the quality of provided services, the coverage of the network, and additional services of the Company, can reach up to 30 calendar days, if necessary;
  • The maximum number of reference per day with the help of «Feedback»form: 5 times;
  • “Feedback” form is available to all Internet users.