In connection with the maintenance work on the Company's equipment on March 24, 2023 from 02:00 till 05:00 customer service and self-service USSD for some subscribers of Ucell network may be temporarily unavailable.
This deterioration is temporary, it will lead to an improvement in the quality of the services provided in the future.
Here you can leave your comments and observations on the quality of services, as well as receive an answer to your question.
Answers to the most frequently asked questions you can find on our website www.ucell.uz, as well as in the section «FAQ»
We ask you to follow ethical standards of communication when applying to the Company. Otherwise, the Company reserves the right to leave such an appeal without consideration.
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The request was successfully sent. A copy of the appeal is sent to your email address. The answer will be provided via personal cabinet of your subscriber number. Link to enter personal cabinet: https://my.ucell.uz
According to the legislation of the Republic of Uzbekistan, the term of consideration of applications, including treatment, associated with the quality of provided services, the coverage of the network, and additional services of the Company, can reach up to 30 calendar days, if necessary;
The maximum number of reference per day with the help of «Feedback»form: 5 times;
“Feedback” form is available to all Internet users.
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