We inform you that currently, while Internet services charging, the Company system assumes funds reserving. It means that, when opening an Internet session the rest of funds on subscriber’s Core balance may become unavailable for using the other services of the Company, and when checking the balance status the system will answer that it’s necessary to recharge.

If subscriber has Promo Balance which is used for charging Internet traffic, it will also be reserved and charging will be performed from Core Balance (if core balance has enough resources).

The amount of reserved funds depends on used Internet traffic. As soon as Internet session finishes, rest of funds on subscriber’s balance become available for using.

You can use the traffic included in the internet package only in active status. If you move from active status to blocked during an active internet session, then you can continue to use internet before the end of the session or the end of internet traffic within the internet package.