“Roam like at home”!
For subscribers
For roamers
“Roam like at home”!

Take a piece of home with you






Service Activation / Management

Service activation fee
15 000 soums

Internet cost for 1 MB
350 soums

Effective period
3 days


 
Countries and networks

"Roam like at  home" service  effective in the following networks and countries
Countries Networks Countries Networks Countries Networks
Afghanistan Etisalat, Roshan Indonesia Telkomsel, Indosat Ooredoo, Hutchison Portugal NOS, MEO
Austria T-Mobile Israel Pelephone Qatar Ooredoo (Q-Tel)
Azerbaijan Azercell Italy Iliad, Vodafone, TIM Russia MTS, Megafon, Tele2
Bahrain ZAIN Japan NTT DOCOMO, Softbank Russia (Crimea) K-Telecom
Belarus MTS, Best Kazakhstan Tele2, Kcell Saudi Arabia STC, ZAIN, Etisalat
Belgium Proximus, Telenet Korea SK telecom, KTF Singapore M1, StarHub
Bulgaria Telenor Kuwait Zain Slovakia T-Mobile
Canada Bell, Telus Kyrgyzstan O!, Megacom Slovenia Si.mobil
China China Unicom, China Mobile Latvia Tele 2, LMT Spain Yoigo (Xfera)
Cyprus Epic Lithuania Tele 2, Telia (Omnitel) Sri Lanka Hutchison, Mobitel
Czech Republic Vodafone, T-Mobile Luxembourg POST, Tango Sweden Hi3G, TeliaSonera, Tele2
Denmark Hi3G, Telia (Danmark) Macau CTM Switzerland + Liechtenstein Swisscom
Egypt Orange Malaysia Telenor, Maxis Taiwan Chunghwa Telecom
Estonia Tele2, EMT Malta Epic Tajikistan Babilon, Tcell
Finland TeliaSonera Moldova Moldcell Thailand  dtac TriNet, AWN
France  SFR, Bouygues Nepal Ncell Turkey Vodafone, TT Mobile, Turkcell
Georgia Silknet (Geocell) Netherlands Vodafone UAE DU
Germany Telefonica, E-Plus, T-Mobile Norway Telia (Netcom) UK Vodafone, EE, Hutchison
Greece Cosmote Oman Omantel Ukraine lifecell, MTS
Hong Kong HKT, Hutchison 3G Pakistan Telenor USA AT&T, T-Mobile
Hungary Vodafone, T-Mobile Philippines Smart Comm. Vietnam Mobifone, Viettel
India BSNL, Bharti Airtel Poland T-Mobile, Polkomtel    

The list of countries and operators will be expanded.

Additional terms
Important to know!
  • Activation and service management is available for Ucell subscribers in active status with active Camel Full roaming service;
  • Activation of the service is available both on the territory of the Republic of Uzbekistan and abroad in the networks of roaming partner (see the coverage);
  • Please note that the service will be available only in the following networks, in the networks of other operators internet charging will be carried out according to the zone tariffing in roaming. In these cases, the Company does not recalculate for the services provided;
  • Prepaid subscribers, Corporate VIP and Individual category customers, if the Camel Full Roaming service is not activated, must dial *155# USSD request to activate the roaming service;
  • Corporate clients must provide a written appeal to the Company to assign the service;
  • In order to assign the service to individuals with categories Corporate VIP and Individual it is necessary to send a request *959#, or to contact the Company's office and fill in the corresponding request for activation of the service;
  • After sending a request to activate the service, you must wait for the incoming SMS message confirming the successful appointment of the service. If you have not received an SMS message, we recommend using the USSD request *959# to check the activity of the service. If the service is not assigned, Internet charging will be carried out according to the zone tariffing in roaming. In these cases, the Company does not recalculate for the services provided;
  • For the correct operation of the service, if the Internet session is active at the time of activation, you should stop the session, dial USSD request *959# and then resume the session;
  • The fee for activating the service is 15,000 (fifteen thousand) soums, charged one-time for one period of the service. The service is valid for 72 hours (3 days) from the moment of activation;
  • In the case when the balance is positive, but there is not enough money to charge the activation cost, the amount for activation is not charged and internet service in roaming is not provided, in this case, charging for internet in roaming will be according to the zone tariffing in roaming;
  • At the end of the validity period of the service, charging for the Internet in roaming is carried out according to the zone charging in roaming;
  • The quota of charged information when using the internet service in roaming is 16 KB.
  • Service available only on 2G and 3G networks.

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Feedback

Here you can leave your comments and observations on the quality of services, as well as receive an answer to your question.

Answers to the most frequently asked questions you can find on our website www.ucell.uz, as well as in the section «FAQ»


We ask you to follow ethical standards of communication when applying to the Company. Otherwise, the Company reserves the right to leave such an appeal without consideration.

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Attention!

  • According to the legislation of the Republic of Uzbekistan, the term of consideration of applications, including treatment, associated with the quality of provided services, the coverage of the network, and additional services of the Company, can reach up to 30 calendar days, if necessary;
  • The maximum number of reference per day with the help of «Feedback»form: 5 times;
  • “Feedback” form is available to all Internet users.