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“My expenses”

"My expenses"

Keep your balance under control with "My expenses" service!

Wonder what money was spent on? Request a detailed report with the information about all balance changes for the current and the last two days within “My expenses” service.

The price of one USSD request - 126.3 soums.


Service management

To request detailed report send USSD-code .
After the request for detailed report generation, a link to a detailed report*  will be sent to you via SMS.

*A link to the generated report becomes inaccessible after viewing a detailed report.
 

Terms of Use

The service is only available for Prepaid subscribers
Service is available only for subscribers in Active status.
Amount of requests per day - 5.
The requested reports period includes the day the order was sent and the last two days.
Reports can be received in PDF, Excel and Html formats.

The following information will be displayed in the detailed report:

  • Start date (date and starting time of all incoming and outgoing events on subscriber’s number);
  • Billing time (date and time of balance change);
  • Balance (subscriber balance before transactions);
  • Transaction (all incoming and outgoing events);
  • Subscriber’s number (phone number on which or from which transaction was conducted);
  • Used  (amount of used kilobytes, seconds, SMS);
  • Included (billed rounded up number of used kilobytes, seconds, SMS);
  • Unit of measurement (depending on type of action: data transmission – kilobyte; voice calls – second; SMS - unit);
  • Balance name (core balance or type of allowances, which is being spent); 
  • Initial balance (subscriber’s balance in UZS or remaining amount of MB, minutes, SMS before transaction);
  • Used balance (debited funds or amount of used kilobytes, seconds, SMS);
  • Remaining balance (subscriber’s balance in UZS or remaining amount of MB, minutes, SMS after transaction);
  • Unit of measurement (depending on type of action: change of core balance – UZS; data transmission – kilobyte; voice calls – minute; SMS - unit).
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Feedback

Feedback

Here you can leave your comments and observations on the quality of services, as well as receive an answer to your question.

Answers to the most frequently asked questions you can find on our website www.ucell.uz, as well as in the section «FAQ»


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Attention!

  • According to the legislation of the Republic of Uzbekistan, the term of consideration of applications, including treatment, associated with the quality of provided services, the coverage of the network, and additional services of the Company, can reach up to 30 calendar days, if necessary;
  • The maximum number of reference per day with the help of «Feedback»form: 5 times;
  • “Feedback” form is available to all Internet users.