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“My Ucell” Telegram bot helper!

"My Ucell" Telegram-bot helper!

Connect "My Ucell" Telegram-bot and forget about remembering USSD-codes and short numbers!

With the help of our Telegram-bot "My Ucell" you can:


  Check balance and remaining megabytes, minutes and SMS

  Get detailed reports of calls for the last 3, 7 or 30 days
Receiving Call details via "My Ucell" Telegram bot is temporarily unavailable.

  Connect additional services and check the list of services you have already connected

  Purchase online packages

  Change the tariff and find out information about your current tariff plan.

  Send appeals to the subscriber's service provision department of the Company.




We are glad to present you our "My Ucell" Telegram-bot (@ucell_bot)!

"My Ucell" Telegram-bot is a simple and convenient way to check your balance, remaining minutes, megabytes and SMS, get details, connect and disconnect services and much more without leaving your favorite messenger. 

To connect "My Ucell" Telegram-bot you need to:
  1. Go to Telegram messenger
  2. Type @ucell_bot ("My Ucell") in search or you go by the link https://t.me/Ucell_bot
  3. Enter "My Ucell" bot and press the "start" button
  4. Register.
Notes:
  • Usage of "My Ucell" Telegram-bot is absolutely free.
  • When connecting paid services or changing the tariff via Telegram-bot the assignments will be charged from subscriber's account according to the price list of the company.
Link to the public offer for the usage of "My Ucell" Telegram-bot
 
Ask a question
By connecting the Telegram bot assistant My Ucell, you can send your question to the Company without leaving your home! #StayHome

Working days and hours: from Monday to Sunday, from 9:00 to 18:00.

The term for consideration of applications to the Company through the Telegram-bot-assistant My Ucell can reach up to 3 calendar days. If necessary, the subscriber will be contacted again and notified of the notification deadlines.

Telegram bot assistant My Ucell service is available to all subscribers Prepaid system.
 
Request a call
 
With the service "Order a call" Telegram-bot-assistant My Ucell, you can ask your questions to a specialist of the company.

In order to use the service, you need to select "Order a call" item in the Telegram-bot-assistant My Ucell, and give confirmation of using the service. In response to your request, you will receive a confirmation that your request has been accepted, after which a specialist of the company will call you back and you will be able to find out information about news, promotions, services and innovations of the Company. You can also ask a question about your mobile number, connected services and get recommendations on the tariff plan.

The cost of one successful request is 631.5 soums

The service is open from 09:00 to 18:00 from Monday to Sunday.

The service is available only for subscribers of Prepaid system.

Note!
Dear subscriber!

After your request is accepted, you need to wait for a call from a specialist of the company from the phone number +998931800000. If you did not answer the call of the specialist, or the number was barred for incoming calls, or the phone was out of reach, then attempts to call you will be made 3 times within 30 minutes during the working day, in cases where the request was received after 17:30, dialing attempts will be made during the last minutes before the end of the working day.

Only one request can be sent within 30 minutes. Payment will be charged for each successful (sent) request.

If within the time specified in the terms of service there is no response from your side, then your request within the "Order a call" service will be closed and the chraged funds will not be refunded.

Subscriber information about connected services, charges and completed events (calls, SMS, MMS, GPRS sessions, etc.) is provided only after the subscriber is identified. Otherwise, the above information will not be provided. Also, information will be provided only by the number from which the request came.

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All Ucell offices are at your service!

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Feedback

Feedback

Here you can leave your comments and observations on the quality of services, as well as receive an answer to your question.

Answers to the most frequently asked questions you can find on our website www.ucell.uz, as well as in the section «FAQ»


We ask you to follow ethical standards of communication when applying to the Company. Otherwise, the Company reserves the right to leave such an appeal without consideration.

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Attention!

  • According to the legislation of the Republic of Uzbekistan, the term of consideration of applications, including treatment, associated with the quality of provided services, the coverage of the network, and additional services of the Company, can reach up to 30 calendar days, if necessary;
  • The maximum number of reference per day with the help of «Feedback»form: 5 times;
  • “Feedback” form is available to all Internet users.