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Services
Subscribers’ services
"Consultant" service

"Consultant" service

The "Consultant" service is an opportunity to contact a specialist of the Company and get advice on issues of interest.

In order to use the service, you need to call the short number 8126. After the answer of the Company's specialist, you can find out information about the news, promotions, services, and innovations of the Company. You can also ask a question about your mobile number, connected services and get recommendations on the tariff plan.

The cost of one successful connection is 842 soums.

The service works from 09:00 to 18:00 from Monday to Sunday.

The service is available only for subscribers of the Prepaid system

Note!

Dear subscriber!

Subscriber information about connected services, charges and completed events (calls, SMS, MMS, GPRS sessions, etc.) is provided only after the subscriber is identified. Otherwise, the above information will not be provided. 

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Fraud prevention and Speak-up line

Quality communication and safety of your number!

Feedback

Feedback

Here you can leave your comments and observations on the quality of services, as well as receive an answer to your question.

Answers to the most frequently asked questions you can find on our website www.ucell.uz, as well as in the section «FAQ»


We ask you to follow ethical standards of communication when applying to the Company. Otherwise, the Company reserves the right to leave such an appeal without consideration.

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Attention!

  • According to the legislation of the Republic of Uzbekistan, the term of consideration of applications, including treatment, associated with the quality of provided services, the coverage of the network, and additional services of the Company, can reach up to 30 calendar days, if necessary;
  • The maximum number of reference per day with the help of «Feedback»form: 5 times;
  • “Feedback” form is available to all Internet users.