•  If you incorrectly said data on at least one of the above items (number, initials, date of birth, passport details, address of registration) for the successful identification via Call-center or call new passport details, and the Company's database is still stored the old data (for example, due to the fact that you have changed the passport, but have not notified the Company in due time), you need to come to one of the Company's own offices with the original passport.

If, within 5 days, you have not addressed in any Company’s own office to replace the SIM-card, then on the 6th day your number will be automatically transferred to active status, after that the daily fee for tariff and earlier activated services is charged daily until your balance has the means. When the funds run out, the number goes into a blocked status and then begin the standard process of blocking phone number.