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Service "Unsubscription for advertising broadcast"

Service "Unsubscription for advertising broadcast"

If you want to unsubscribe from ad broadcast* from Ucell, send free request to a short number .

If you decide to subscribe again for receiving of ad broadcast, please select "Turn on" in USSD-menu *230#.

*Advertising broadcast (ad broadcast) - broadcast provided by the Company only, or in conjunction with licensed partners (content providers) – about new services, promotions, campaigns and so on.

This service is free.

You can also unsubscribe from ad broadcast in your Personal Cabinet on the official website of the Company, as well as in Ucell front offices across Uzbekistan.


Please note:

Unsubscription doesn’t cover the following mandatory broadcast:
  • Targeted-informative – cost or tariff changes, conditions of Company services and other changes affecting the conditions for customers;
  • Social - conducted by order of the authorized state bodies in order to inform population of the Republic Uzbekistan (Ministry of Emergency Situations, the State Tax Committee, the Ministry of Interior).
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Feedback

Feedback

Here you can leave your comments and observations on the quality of services, as well as receive an answer to your question.

Answers to the most frequently asked questions you can find on our website www.ucell.uz, as well as in the section «FAQ»


We ask you to follow ethical standards of communication when applying to the Company. Otherwise, the Company reserves the right to leave such an appeal without consideration.

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Attention!

  • According to the legislation of the Republic of Uzbekistan, the term of consideration of applications, including treatment, associated with the quality of provided services, the coverage of the network, and additional services of the Company, can reach up to 30 calendar days, if necessary;
  • The maximum number of reference per day with the help of «Feedback»form: 5 times;
  • “Feedback” form is available to all Internet users.