Information
Reception days of individuals and representatives of legal entities

Reception days of individuals and representatives of legal entities in "Coscom" LLC, TM "UCELL"

Dear Subscribers!

Reception of individuals and representatives of legal entities (hereinafter referred to as "Visitor") in "Coscom" LLC (hereinafter referred to as "Company") is organized in accordance with the requirements of Law of the Republic of Uzbekistan "On complaints of individuals and legal entities".


Information

Reception of individuals and representatives of legal entities (hereinafter referred to as “Visitor”) in “Coscom” LLC (hereinafter referred to as “Company”) is organized in accordance with the requirements of Law of the Republic of Uzbekistan “On complaints of individuals and legal entities”.

Reception of visitors in Tashkent is carried out by the CEO or his authorized representatives represented by the Directors of departments (or their deputies), to whom appropriate powers, responsibilities and rights are delegated, to make decisions on the results of meetings held in accordance with the subject matter of the application of the Visitor.

Reception of visitors in the Regional Branches is ensured by Directors of Regional Branches.
Addresses of Regional Branches are HERE.

Reception of Visitors is organized by advance registration only.

Visitors are received in Tashkent at the following addresses: 1, Shakhrisabz Street, Tashkent city

Registration of Visitors for reception is ensured:

  • In the sales and customer service offices of Tashkent city and regional branches;
  • In the administrative office located at 1, Shakhrisabz Street, Tashkent city;
  • Via online applying to the Virtual Reception of CEO on the Company official website according to the link

The ground for registration for an appointment is a written, oral or electronic application of the Visitor. During the process of registration for an appointment, the Visitor must necessarily present a document certifying his/her identity. When submitting an electronic application for an appointment through the Virtual Reception of the CEO, the visitor shall specify the full name, number and series of identity document, and set out the essence of the issue for consideration.

  • Andijan region

    SCHEDULE FOR RECEPTION OF INDIVIDUALS AND REPRESENTATIVES OF LEGAL ENTITIES IN “UCELL-ANDIJON” REGIONAL BRANCH OF LLC “COSCOM”

    “UCELL-ANDIJON” Regional Branch Director

    Turdiyev Bahtiyorjon Aliyarovich
    Wednesday from 15:00 to 17:00*
  • Bukhara region

    SCHEDULE FOR RECEPTION OF INDIVIDUALS AND REPRESENTATIVES OF LEGAL ENTITIES IN “UCELL-BUXORO” REGIONAL BRANCH OF LLC “COSCOM”

    “UCELL-BUXORO” Regional Branch Director

    Muhamedov Mehridin Mustafaevich
    Wednesday from 15:00 to 17:00*
  • Navoi region

    SCHEDULE FOR RECEPTION OF INDIVIDUALS AND REPRESENTATIVES OF LEGAL ENTITIES IN “UCELL-NAVOIY” REGIONAL BRANCH OF LLC “COSCOM”

    “UCELL-NAVOIY” Regional Branch Director

    Gapparov Alisher Ergashevich
    Wednesday from 15:00 to 17:00*
  • Republic of Karakalpakstan

    SCHEDULE FOR RECEPTION OF INDIVIDUALS AND REPRESENTATIVES OF LEGAL ENTITIES IN “UCELL-NUKUS” REGIONAL BRANCH OF LLC “COSCOM”

    “UCELL-NUKUS” Regional Branch Director

    Jumagulov Bayram Atamuradovich
    Wednesday from 15:00 to 17:00*
  • Surkhandarya region

    SCHEDULE FOR RECEPTION OF INDIVIDUALS AND REPRESENTATIVES OF LEGAL ENTITIES IN “UCELL-TERMIZ” REGIONAL BRANCH OF LLC “COSCOM”

    “UCELL-TERMIZ” Regional Branch Director

    Hasanov Bobir Abdujabbarovich
    Wednesday from 15:00 to 17:00*
  • Khorezm region

    SCHEDULE FOR RECEPTION OF INDIVIDUALS AND REPRESENTATIVES OF LEGAL ENTITIES IN “UCELL-URGANCH” REGIONAL BRANCH OF LLC “COSCOM”

    “UCELL-URGANCH” Regional Branch Director

    Abdalov Sherzod Ikramovich
    Wednesday from 15:00 to 17:00*
  • Jizzakh region

    SCHEDULE FOR RECEPTION OF INDIVIDUALS AND REPRESENTATIVES OF LEGAL ENTITIES IN “UCELL-JIZZAX” REGIONAL BRANCH OF LLC “COSCOM”

    “UCELL-JIZZAX” Regional Branch Director

    Abduraxmanov Irkin Raximovich
    Wednesday from 15:00 to 17:00*
  • Samarkand region

    SCHEDULE FOR RECEPTION OF INDIVIDUALS AND REPRESENTATIVES OF LEGAL ENTITIES IN “UCELL-SAMARQAND” REGIONAL BRANCH OF LLC “COSCOM”

    “UCELL-SAMARQAND” Regional Branch Director

    Kurtnazarov Emil Yunusovich
    Wednesday from 15:00 to 17:00*
  • Kashkadarya region

    SCHEDULE FOR RECEPTION OF INDIVIDUALS AND REPRESENTATIVES OF LEGAL ENTITIES IN “UCELL-QARSHI” REGIONAL BRANCH OF LLC “COSCOM”

    “UCELL-QARSHI” Regional Branch Director

    Yusupov Malik Negmatjonovich
    Wednesday from 15:00 to 17:00*
  • Namangan region

    SCHEDULE FOR RECEPTION OF INDIVIDUALS AND REPRESENTATIVES OF LEGAL ENTITIES IN “UCELL-NAMANGAN” REGIONAL BRANCH OF LLC “COSCOM”

    “UCELL-NAMANGAN” Regional Branch Director

    Tadjibaev Davron Djuraevich
    Wednesday from 15:00 to 17:00*
  • Sirdarya region

    SCHEDULE FOR RECEPTION OF INDIVIDUALS AND REPRESENTATIVES OF LEGAL ENTITIES IN “UCELL-GULISTON” REGIONAL BRANCH OF LLC “COSCOM”

    “UCELL-GULISTON” Regional Branch Director

    Urunov Ruslan Nuritdinovich
    Wednesday from 15:00 to 17:00*
  • Ferghana region

    SCHEDULE FOR RECEPTION OF INDIVIDUALS AND REPRESENTATIVES OF LEGAL ENTITIES IN “UCELL-FARG’ONA” REGIONAL BRANCH OF LLC “COSCOM”

    “UCELL-FARG’ONA” Regional Branch Director

    Umarov Sanjar Anvarovich
    Wednesday from 15:00 to 17:00*

* Provided that on the reception days Director of the regional branch is not absent at his workplace due to operational necessity or for a valid reason.
When he is absent, the authority of visitor is delegated to the Company official who is acting as the Director of Regional branch.

Addresses of Regional Branches are HERE.

Top-management

“COSCOM” LLC INDIVIDUALS AND LEGAL ENTITIES RECEPTION SCHEDULE IN TASHKENT CITY

  • Shishkovsky Andrei Yur'evich
  • CEO
  • Wednesday from 10:00 to 11:00*
  • Mohov Alexandr Valer'evich
  • Technical Director
  • Friday from 14:00 to 16:00*
  • Churavtsov Georgiy Aleksandrovich
  • Commercial Director
  • Monday from 10:00 to 12:00*
  • Ul'yanov Dmtriy Anatol'evich
  • Finance Director
  • Friday from 14:00 to 16:00*
  • Kurganov Ivan Vasil'evich
  • Procurement Director
  • - Thursday from 10:00 to 11:00*
  • Visevkova Elena Georgievna
  • HR Director
  • Friday from 10:00 to 12:00*
  • Nadjimitdinov Doniyor Rustamovich
  • Legal Affairs Director
  • Wednesday from 10:00 to 12:00*
*Provided that on the reception days Director is not absent at his workplace due to operational necessity or for a valid reason.
When Director is absent, the authority of visitor reception is delegated to the Company official who is acting as the Director
Handling applications

The Subscriber may apply to the Company with a written, verbal or electronic application to solve any issues arising in the framework of providing Services, which shall be considered in accordance with the applicable legislation and the established rules of the Company. The Company will review applications of Subscribers within 30 (thirty) days from the date of registration. The application lead time may be extended for another month, if it requires additional study, additional materials or taking other measures, with notification of the Subscriber.
The Company will inform the Subscriber in writing, verbal or electronically (at the Subscriber's request) on the results of the application. The written answer will be sent by registered mail, e-mail, as well as using other means of communication that ensure fixation of the sender, or delivered against receipt to the Subscriber in one of the Company's own offices. Verbal answer is provided by telephone/mobile communication with call recording support from the subscriber number +998931710911 (only for outgoing calls) or by SMS message from the senders: "Ucell" or +998931710911.
Answers to applications submitted through the Company's Contact Center are provided via telephone/mobile communication with call recording support from the subscriber number +998935590911 (only for outgoing calls) or via SMS messaging from the senders: "Ucell" or +998935590911.


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Attention!

  • According to the legislation of the Republic of Uzbekistan, the term of consideration of applications, including treatment, associated with the quality of provided services, the coverage of the network, and additional services of the Company, can reach up to 30 calendar days, if necessary;
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