This is an official address.

Therefore, please consider the following:

A response to a request submitted through the button "Feedback" will be provided to the subscriber: by phone, through a call from the subscriber number +998500008123 to the number from which the request was submitted, or to the email address specified in the request.

Upon contacting the Company:
• Please observe the ethical norms of communication,
• For questions about the quality of communication and internet, please specify a specific address where you wish to check the quality of the network.

No consideration and will remain unresponse:
• Anonymous requests;
• Appeals in which the surname (name, patronymic) of a physical person, information about the postal address is not specified;
• Appeals containing incomprehensible abbreviations or advertising materials;
• Appeals that do not contain specific statements, complaints or proposals;
• Appeals that do not relate to the Company's activities;
• Appeals containing obscene/offensive expressions, threats or proposals devoid of logic and meaning, etc.;
• Appeals to which the applicant has already been given answers by the Company, except for cases when new arguments or circumstances are presented by the applicant in the next appeal.

• The term of consideration of appeals can reach 30 calendar days;
• Maximum number of appeals per day using the “Feedback” form: 5 times;
• The “Feedback” form is available for all Internet users.

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When the Ucell mobile app has been launched?