This is an official address.

Therefore, please consider the following:

A response to a request submitted through the button "Feedback" will be provided to the subscriber: by phone, through a call from the subscriber number +998500008123 to the number from which the request was submitted, or to the email address specified in the request.

Upon contacting the Company:
• Please observe the ethical norms of communication,
• For questions about the quality of communication and internet, please specify a specific address where you wish to check the quality of the network.

No consideration and will remain unresponse:
• Anonymous requests;
• Appeals in which the surname (name, patronymic) of a physical person, information about the postal address is not specified;
• Appeals containing incomprehensible abbreviations or advertising materials;
• Appeals that do not contain specific statements, complaints or proposals;
• Appeals that do not relate to the Company's activities;
• Appeals containing obscene/offensive expressions, threats or proposals devoid of logic and meaning, etc.;
• Appeals to which the applicant has already been given answers by the Company, except for cases when new arguments or circumstances are presented by the applicant in the next appeal.

• The term of consideration of appeals can reach 30 calendar days;
• Maximum number of appeals per day using the “Feedback” form: 5 times;
• The “Feedback” form is available for all Internet users.

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News for Subscribers

Dear subscribers!

Changes to the “New Monthly Internet Packages” service

Great news for Ucell subscribers

The first winners of the “Share the Ucell Celebration” campaign dedicated to Ucell’s 30th anniversary have been determined!

Restrictions on the territory of the Russian Federation!

Dear subscribers!