Question 1

Conditions

Accepted Answer

1. When an internet package is activated, the &ldquo;Worldwide Roaming&rdquo; service will be activated automatically if the subscriber does not have an active roaming service or if the &ldquo;Roaming Excluding Bordering Countries&rdquo; service is active. 2. Packages can be activated at Ucell offices, through Ucell Customer Support (8123 or 8111), the Personal Account, the Ucell mobile app, or via the *155# USSD command. 3. Prepaid subscribers and Postpaid corporate customers in the Corporate VIP, Individual, and Businessman categories can manage the packages via the Ucell mobile app or the *155# USSD command. 4. To activate a package, corporate customers must submit a written request to Ucell&rsquo;s Business Customer Service Department. 5. Please make sure that the internet package has been successfully activated by checking it in the Ucell mobile app or via *155# (&ldquo;Check Balance&rdquo;). If the package has not been activated, internet usage will be charged according to the standard roaming rates, and no recalculation of charges for the services provided will be made. 6. If an internet session is active at the time of package activation, you must stop the data session, activate the package, and resume internet usage after the package has been successfully activated. 7. All internet packages are valid for 30 days and do not renew automatically. 8. If an internet package is activated again, any unused data allowance from the previously activated package will remain valid until the end of its original validity period and will be used first. 9. If the &ldquo;Worldwide&rdquo; and &ldquo;Neighboring Countries&rdquo; packages are active at the same time, while in a country covered by the &ldquo;Neighboring Countries&rdquo; package, data will first be deducted from the &ldquo;Neighboring Countries&rdquo; package and then from the &ldquo;Worldwide&rdquo; package. 10. Once the entire data allowance of the internet package has been used, internet access will be blocked. To continue using the internet, the package must be deactivated. After that, internet usage will be charged according to the standard roaming rates. 11. When the internet package is deactivated, any unused data allowance will remain valid until the end of the package validity period and can be used on the networks of operators included in the list of networks covered by the package. Mobile internet usage on the networks of operators not included in this list will be charged according to the applicable zone-based roaming rates. 12. The service cannot be activated if the subscriber has the TAP &mdash; &ldquo;International Automatic Roaming&rdquo; (IAR) service active. 13. When a new &ldquo;Worldwide&rdquo; or &ldquo;Neighboring Countries&rdquo; package is activated, any active &ldquo;Unlimited Internet 2.0&rdquo;, &ldquo;Always Connected&rdquo;, Mix packages, packages for Russia or China, or the &ldquo;FIFA2026&rdquo; package will be automatically deactivated, and any remaining unused data allowance will be cancelled. 14. The packages are not available on M2M tariff plans or the &ldquo;Tourist&rdquo; tariff plan. 15. To activate a package, the subscriber must have sufficient funds in their account to cover the package fee. 16. Roaming internet packages are not available under the &ldquo;U+&rdquo; loyalty program. 17. When a package is activated again, any unused data allowance will be retained and used first. The validity period of each activated package remains separate and does not change. 18. All prices include VAT.

Question 2

List of countries/operators for the Neighboring Countries packages

Accepted Answer

Countries Operators Afghanistan Roshan Kazakhstan Kcell, TELE2 Kyrgyzstan Megacom, Nur Telecom Tajikistan Tcell, Megafon, Babilon Mobile

Question 3

List of countries/operators for the worldwide packages

Accepted Answer

Countries Operators Austria Magenta (T-Mobile), A1, Hutchison Azerbaijan Azercell Argentina Telefonica Armenia MTS Viva, UCOM Aruba Setar Afghanistan Roshan, Etisalat Bahrain ZAIN, STC Belarus Life :), MTS, A1 (Velcom) Belgium Telenet, Proximus (KPN) Bulgaria Yettel (Telenor), A1 Bolivia Tigo Brazil Telefonica Brasil SA (Vivo) United Kingdom Hutchison 3G, Vodafone, EE, Telefonica Hungary Vodafone, Magyar Telekom, Telenor Vietnam Viettel, Mobifone Guatemala Tigo Germany Telefonica O2, Telekom (Deutsche Telekom), Vodafone Hong Kong HKT Honduras Tigo(Celtel) Greece COSMOTE, Nova (Wind Hellas) Georgia Silknet (Geocell), MagtiCom Guam Docomo Pacific Denmark HI3G, Nuuday (TDC), Telia Jersey JT Egypt Orange Israel Pelephone, Hot mobile, Cellcom, Partner India Bharti Airtel Indonesia Indosat Ooredoo, Telkomsel Iran RighTel Iraq Zain Ireland Meteor (eir) Spain Movistar (Telefonica), Vodafone Italy Vodafone, TIM, Iliad Kazakhstan Kcell, Tele2 Canada Telus, Bell Mobility Qatar Ooredoo Cyprus Epic (MTN), PrimeTel Kyrgyzstan Megacom, O! (Nur Telecom) China China Mobile, China Unicom, China Telecom Colombia Movil(Tigo) South Korea KT, SK Telecom Kuwait Zain, STC Laos ETL Latvia LMT, Tele2, Bite Latvija Lithuania Telia(Omnitel), TELE2 Liechtenstein Telecom, Salt, Bite Luxembourg Tango, Post Macau CTM North Macedonia A1 (one.VIP) Malaysia Maxis, Digi Malta Epic Mexico Movistar, AT&T Moldova Moldcell Netherlands Vodafone, KPN, Odido Norway Telia (Netcom) UAE DU Oman Omantel, Ooredoo Pakistan Telenor Paraguay Tigo Poland T-Mobile, Plus Portugal NOS, MEO Russia Megafon, t2, MTS Romania Digi Romania El Salvador Tigo Saudi Arabia ZAIN, STC, Etisalat Serbia Yettel - Telenor, A1 Singapore StarHub, M1, Singtel Slovakia T-Mobile(Slovak Telekom) Slovenia A1 (Si.mobil) USA T-Mobile, AT&T Tajikistan Tcell, Megafon, Babilon Mobile Thailand AWN (AIS), True Move Taiwan Chunghwa Telecom Turkey Turkcell, TT Mobil, Vodafone Ukraine lifecell Philippines Smart, Globe Telecom Finland Sonera France SFR, Free Mobile, Orange, Bouygues Telecom Croatia A1 (Vipnet), T-Mobile Montenegro MTEL Czech Republic T-Mobile, Vodafone, O2 Switzerland Salt, Sunrise, Swisscom Sweden Telia, Tele2, HI3G Sri Lanka Mobitel, Hutchison (Etisalat) Estonia EMT(Telia), Tele2 Japan Softbank, NTT Docomo

More internet! More benefits! More experiences!

New internet packages Worldwide and in Neighboring countries

More internet! More benefits! More experiences!

New internet packages Worldwide and in Neighboring countries

Conditions

List of countries/operators for the Neighboring Countries packages

List of countries/operators for the worldwide packages

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