Question 1

What is the "Secret Call" service?

Accepted Answer

The " Secret Call " service allows you to make a one-time outgoing call with your number hidden without activating the Caller ID Restriction (Anti Caller ID) service. To use the service, dial 9* before the phone number. Example: 9*998YYXXXXXXX After the call is connected, the recipient will see the incoming call as coming from a hidden number.

Question 2

How do I use the service?

Accepted Answer

1. Dial 9*. 2. Enter the phone number after the combination. 3. Make the call. Example: 9*998901234567

Question 3

Service charges

Accepted Answer

If the call is successfully connected, it is charged per minute starting from the first second of the conversation, with each partial minute rounded up to the next full minute. If your tariff plan includes bundled or free minutes, they are not used when you make a call using the "Secret Call" service. The service fee is deducted from your main balance.

Question 4

Which numbers can I call?

Accepted Answer

The service is available for calls to: mobile numbers within the Republic of Uzbekistan; landline numbers within the Republic of Uzbekistan.

Question 5

Can I find out the number if someone called me from a hidden number?

Accepted Answer

Yes. If you receive a call from a hidden number, the caller's actual phone number is stored in your call details.

Question 6

How can I identify a hidden number after the call?

Accepted Answer

To find out the phone number of a caller who used a hidden number: obtain your call details in the My Ucell app or Personal Account (for the last 30 days); or visit a Ucell office if you need call details for an earlier period or an official document. The call details will display the caller's actual phone number.

Question 7

Is the hidden number shown during an incoming call?

Accepted Answer

No. During an incoming call, the caller's number is not displayed and appears as Hidden Number. You can find out the number only after obtaining your call details.

Question 8

Can I see a hidden number while the call is in progress?

Accepted Answer

No. The service does not allow you to identify a hidden number during an incoming call.

Question 9

Is the hidden number displayed in the call details?

Accepted Answer

Yes. Even if the call was made using the "Secret Call" service, the caller's actual phone number is displayed in the recipient's call details.

Question 10

What is the difference between "Secret Call" and "Caller ID Restriction (Anti Caller ID)"?

Accepted Answer

Secret Call hides your phone number for one call only. You must dial 9* before every new call. Caller ID Restriction (Anti Caller ID) allows you to make all outgoing calls with your number hidden without entering any additional combination.

Secret Call

What is the "Secret Call" service?

How do I use the service?

Service charges

Which numbers can I call?

Can I find out the number if someone called me from a hidden number?

How can I identify a hidden number after the call?

Is the hidden number shown during an incoming call?

Can I see a hidden number while the call is in progress?

Is the hidden number displayed in the call details?

What is the difference between "Secret Call" and "Caller ID Restriction (Anti Caller ID)"?

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