Q: Important!

To purchase a smartphone within the “Smartphone by subscription” campaign, a subscriber (individual) must contact one of the Company's own offices. The subscriber must have a document proving his/her identity when applying. “Smartphone by subscription” campaign is available only for new connections. To switch to other available tariff plans, subscribers participating in the campaign must fulfill the subscription conditions. Set Smartphone by subscription Huawei Y70 + “Smartfon 35” tariff plan Smartphone by subscription Samsung Galaxy A14 + “Smartfon 35” tariff plan Smartphone by subscription Samsung Galaxy A24 + “Smartfon 50” tariff plan Smartphone by subscription Samsung Galaxy A34 + “Smartfon 50” tariff plan Monthly subscription payment with TP (UZS) 239 000 262 000 344 000 471 000 Tariff plan Smartfon 35 Smartfon 35 Smartfon 50 Smartfon 50 Monthly UNLIMITED* internet traffic Facebook Instagram Facebook Instagram Telegram WhatsApp Facebook Instagram Telegram WhatsApp Facebook Instagram Monthly internet traffic limit 10 GB 10 GB 20 GB 20 GB Monthly limit of outgoing minutes within Uzbekistan Unlim** Unlim** Unlim** Unlim** Monthly limit of outgoing SMS within Uzbekistan 1 000 1 000 1 500 1 500 **The technical limit is 45 000 minutes per month. (Resources – Instagram, Facebook, Telegram, WhatsApp) *Monthly internet traffic for additional resources is 2 TB at full speed. After the limit provided at full speed expires, the internet speed is reduced and is set no higher than 64 kb/s. For convenient service management, download Ucell mobile application. Information:

Question 1

Important!

Accepted Answer

To purchase a smartphone within the &ldquo;Smartphone by subscription&rdquo; campaign, a subscriber (individual) must contact one of the Company's own offices. The subscriber must have a document proving his/her identity when applying. &ldquo;Smartphone by subscription&rdquo; campaign is available only for new connections. To switch to other available tariff plans, subscribers participating in the campaign must fulfill the subscription conditions. Set Smartphone by subscription Huawei Y70 + &ldquo;Smartfon 35&rdquo; tariff plan Smartphone by subscription Samsung Galaxy A14 + &ldquo;Smartfon 35&rdquo; tariff plan Smartphone by subscription Samsung Galaxy A24 + &ldquo;Smartfon 50&rdquo; tariff plan Smartphone by subscription Samsung Galaxy A34 + &ldquo;Smartfon 50&rdquo; tariff plan Monthly subscription payment with TP (UZS) 239 000 262 000 344 000 471 000 Tariff plan Smartfon 35 Smartfon 35 Smartfon 50 Smartfon 50 Monthly UNLIMITED* internet traffic Facebook Instagram Facebook Instagram Telegram WhatsApp Facebook Instagram Telegram WhatsApp Facebook Instagram Monthly internet traffic limit 10 GB 10 GB 20 GB 20 GB Monthly limit of outgoing minutes within Uzbekistan Unlim** Unlim** Unlim** Unlim** Monthly limit of outgoing SMS within Uzbekistan 1 000 1 000 1 500 1 500 **The technical limit is 45 000 minutes per month. (Resources &ndash; Instagram, Facebook, Telegram, WhatsApp) *Monthly internet traffic for additional resources is 2 TB at full speed. After the limit provided at full speed expires, the internet speed is reduced and is set no higher than 64 kb/s. For convenient service management, download Ucell mobile application. Information:

Question 2

Terms of “Smartphone by subscription” campaign

Accepted Answer

1. The &ldquo;Smartphone by subscription&rdquo; campaign is available only for new connections. 2. Switching from other tariff plans to &ldquo;Smartfon 35&rdquo; and &ldquo;Smartfon 50&rdquo; tariff plans is not available. 3. Number of payments for subscription and tariff plan: 12 times. 4. If at the time of debiting the monthly payment for the subscription, there are not enough funds on the balance of the subscriber's number to charge the fee, then the monthly fee is deducted in full, while the subscriber's balance becomes negative and the monthly limits provided within the tariff are assigned in full. Limits become available after the subscriber's number switches to the active status. 5. In the absence of payment, the smartphone purchased within a subscription will be blocked according to the offer: - In case of delay by the Participant of his obligations to pay for the provision of services in accordance with clause 1.5. of Conditions for a period of more than 1 (one) calendar day from the date of the payment obligation, the Company has the right to block the mobile device until the Participant resumes his payment obligations; - When trying to change the SIM card (from the SIM-1 slot to which the subscriber's number of the &ldquo;Smartphone by subscription&rdquo; package is linked), attempting to unauthorized change the standard (factory) software of the mobile device or other fraud (intentional action or inaction of the Participant, leading to using the services provided by the Company in violation of the established rules and procedures and resulting in financial losses for the Company); - When the Participant tries to sell a mobile device to third parties until the payment of monthly subscription fees in full. 6. If the negative balance is not replenished for the next monthly period, the monthly fee is deducted in full for the second time, while the subscriber's balance remains negative and the monthly limits provided within the tariff are assigned in full. Limits become available after the subscriber's number switches to the active status. 7. If the subscriber did not replenish the balance and the number was not transferred to the &ldquo;Active&rdquo; status, then after 60 days the contract for the provision of cellular radiotelephone communication services in the COSCOM LLC network with the subscriber is terminated unilaterally. 8. When connecting within the &ldquo;Smartphone by subscription&rdquo; campaign, the following services are not available: &ldquo;Desired number&rdquo; &ldquo;Beautiful number in installments&rdquo;. 9. The following services are not available to subscribers who have connected within the &ldquo;Smartphone by subscription&rdquo; campaign until the subscription terms are met: &ldquo;Mobile advance&rdquo;, &ldquo;Re-execution of the Contract&rdquo;, &ldquo;Number freeze&rdquo;, &ldquo;Restart&rdquo;. 10. Subscribers who have joined the &ldquo;Smartphone by subscription&rdquo; campaign are not allowed to change the tariff plan until the subscription conditions are met. 11. After fulfilling the subscription conditions, a transition to other open tariff plans is available. 12. Until the conditions of the campaign are met, the subscriber is considered a user who has not fulfilled the conditions of this service. 13. The number of successful subscription payments can be checked by dialing USSD *120# 14. The next monthly subscription fee is charged monthly, from 00:00 to 08:00 (the charge time is not fixed). The date of debiting the monthly fee in the monthly subscription period is the date the subscriber has connected to this subscription with a tariff plan. 15. Only one number can be connected to one passport data within the &ldquo;Smartphone by subscription&rdquo; campaign. 16. After fulfilling the conditions of the &ldquo;Smartphone by subscription&rdquo; campaign, the conditions of the tariff plan without the subscription service come into force.

Question 3

Terms of «Smartfon 35» and «Smartfon 50» tariff plans

Accepted Answer

(Resources &ndash; Instagram, Facebook, Telegram, WhatsApp) TP name &ldquo;Smartfon 35&rdquo; tariff plan &ldquo;Smartfon 50&rdquo; tariff plan Subscription fee according to the tariff after fulfilling the subscription conditions 35 000 UZS 50 000 UZS Monthly UNLIMITED* internet traffic Facebook Instagram Telegram WhatsApp Facebook Instagram Monthly internet traffic limit 10 GB 20 GB Monthly limit of outgoing minutes within Uzbekistan Unlim** Unlim** Monthly limit of outgoing SMS within Uzbekistan 1000 1500 Checking limits *100# - MB of internet and SMS *Monthly Internet traffic for additional resources - 2 TB at full speed. After the limit provided at full speed expires, the Internet speed is reduced and is set no higher than 64 kb/s. **The technical limit is 45 000 minutes per month. Tariffication by directions: Smartfon 35 Smartfon 50 The cost of an outgoing minute for calls within and outside the network (in excess of the included limit) 50 UZS 25 UZS Cost of 1 MB of internet (over the included limit) 50 UZS 25 UZS Cost of outgoing SMS within Uzbekistan (over the included limit) 50 UZS 25 UZS International SMS 1 000 UZS 1. &ldquo;Smartfon 35&rdquo; and &ldquo;Smartfon 50&rdquo; tariff plans are available for new connections within the &ldquo;Smartphone by subscription&rdquo; campaign. 2. Writing off the monthly subscription fee and assigning limits: - The date of writing off the monthly subscription fee in the monthly period is the date of connection to the tariff plan. - The monthly subscription fee and limits are debited/assigned in full (not scaled) if there are sufficient funds on the balance. - If there is a lack of funds or a negative balance to charge the monthly subscription fee according to the tariff, the charge does not occur, the limits of the included traffic are not assigned, the balance of the subscriber's number is not written off in debt. - The subscription fee is charged in the interval once a month from the date of successful debiting of the monthly subscription fee according to the tariff plan. The date of writing off the next monthly subscription fee is the date of the last successful charging of the subscription fee according to the tariff plan (if the date of charging the subscription fee was set on the 31st day, and in the next month there are 30/29/28 days, then the next subscription fee will be charged on the 30th day, or on the 28/29th in February. In case of timely payment of the subscription fee according to the tariff plan (continuous stay of the number in the active status), the subsequent debiting of the subscription fee will be on the 31st day). - Writing off the next monthly subscription fee and assigning limits within the framework of the tariff occurs from 00:00 to 08:00 am (the charging time is not fixed). To write off the monthly subscription fee in full, the subscriber must have a sufficient amount of funds on the balance. - If at the time the monthly subscription fee is charged, there are not enough funds on the balance to charge the fee, then the subscriber's number is blocked. The subscription fee is not charged until there are sufficient funds on the balance to charge the subscription fee in full. - The monthly subscription fee will be charged immediately when the balance is replenished by a sufficient amount to charge the subscription fee in full. After the subscription fee is charged, the subscriber's number will switch to an active status and limits will be assigned according to the terms of the tariff plan. Further, the subscription fee will be charged according to the new monthly period of the subscriber, i.е. within the interval of 1 month from the date of the last successful charging of the subscription fee according to the tariff. 3. Terms of unlimited Internet traffic on resources (Telegram, WhatsApp, Facebook, Instagram): Tariff plan Unlimited Internet traffic (resources) Smartfon 35 Instagram and Facebook Smartfon 50 Telegram, WhatsApp, Instagram and Facebook - The conditions of unlimited Internet traffic to resources, within the framework of the tariff plan, do not apply to subscribers in roaming; - The conditions of unlimited Internet traffic for resources, within the framework of the tariff plan, do not apply to Postpaid system subscribers; - Traffic generated within the framework of unlimited Internet traffic according to the tariff does not apply to downloading and updating following mobile applications: Facebook, Instagram, Telegram and WhatsApp; - When making an audio/video call through the Telegram, WhatsApp, Facebook Messenger, Instagram applications, Internet traffic will be consumed within the assigned total limit on the tariff plan or Internet packages, and not Internet traffic assigned within the unlimited direction of the tariff; 4. Blocking conditions: - LIVE ZERO: with a zero balance, all communication services are available to you!*** - The number is blocked in case of a positive balance, if there are insufficient funds on the balance at the time the monthly subscription fee is charged according to the tariff plan, or a negative balance, in case of availability of the corresponding additional services; - In the blocked status, changing the tariff plan is not available; - In the blocked status, the subscriber has access to the remaining limits of previously purchased monthly internet packages until their expiration date (in case of a remainder). - The general conditions for being in a blocked status can be found here (***in case of successful repayment of SF). 5. Monthly limits within the framework of the tariff plan are assigned only after the successful debiting of the monthly subscription fee for the tariff for the current period. Monthly limits, as well as unlimited Internet traffic to the above resources under the terms of the tariff plan are provided for 1 month from the date of appointment. The remaining monthly limits assigned in the current period are transferred to one next period only if the subscription fee is paid on time. Remaining monthly limits carried over from the previous period are only available until the end of the current period. - If the monthly subscription fee is not debited in a timely manner, the rest of the limits unused in the previous billing period are reset to zero. - To avoid misunderstandings, we recommend you to top up your balance first by a sufficient amount to charge the subscription fee in full and check the assignment of limits according to the tariff plan using the *100# USSD-request. - When the monthly limits within the tariff plan are spent, calls and SMS are charged according to the cost in directions in excess of the limits under the terms of the tariff plan. - When the monthly limit of internet traffic according to the tariff plan and additional internet packages are spent, internet access is suspended. In this case, the subscriber receives an SMS with a link to resume the Internet. To continue using the internet, the subscriber must select the option according to which he/she will continue to use the Internet: &bull; Update tariff limits (activate &ldquo;Restart&rdquo; service); &bull; Buy an internet package; &bull; Connect mobile internet at the cost of 1 MB over the limit* &bull; Change tariff plan. * If the subscriber chooses the option to use mobile Internet at a cost of 1 MB over the limit, and then buys a Monthly internet package, then at the end of the limits of the additional package, the Internet will be spent at a cost of 1 MB over the limit according to the terms of the tariff plan until the next subscription fee is charged by tariff. The option &ldquo;Connect mobile Internet at a cost of 1 MB over the limit&rdquo; can also be activated by the subscriber independently using the USSD-request *727#. When blocking access to the Internet, in order to use applications of payment systems, the subscriber must disable the data transfer mode for correct offline operation. Attention: - When switching from &ldquo;Smartfon 35&rdquo; and &ldquo;Smartfon 50&rdquo; tariff plans to &ldquo;Doimiy&rdquo; tariff line, if the subscriber switches to a higher tariff, then the previously assigned limits for the previous tariff plan are summed up and available for use until they are used or until they expire according to the previous tariff. 6. &ldquo;We appreciate you!&rdquo; and &ldquo;U+&rdquo; loyalty programs are available for subscribers of &ldquo;Smartfon 35&rdquo; and &ldquo;Smartfon 50&rdquo; tariff plans. - With an active package within the &ldquo;U+&rdquo; loyalty program, the consumption of Internet traffic by resources (Telegram, WhatsApp, Facebook, Instagram) occurs within the framework of unlimited Internet traffic according to the tariff plan; 7. Calls to infotainment services and international destinations do not consume minutes provided under the terms of tariff plans. 8. The limits provided within the framework of tariff plans are not available for subscribers who are in roaming. 9. Subscribers of &ldquo;Smartfon 35&rdquo; and &ldquo;Smartfon 50&rdquo; tariff plans have access to &ldquo;Number freeze&rdquo;, &ldquo;New monthly internet packages&rdquo;, &ldquo;Unlimited Ucell internet packages in underground&rdquo; (only &ldquo;Unlimited for 30 days&rdquo; package), &ldquo;Night internet packages &rdquo;, &ldquo;Try 4G at night&rdquo;, &ldquo;TAS-IX Internet packages&rdquo;, &ldquo;MEGA BOOM Internet&rdquo; services, &ldquo;Al-Chiroq&rdquo; campaign (only MB and SMS packages). 10. &ldquo;Smartfon 35&rdquo; and &ldquo;Smartfon 50&rdquo; tariff plans subscribers do not have access to &ldquo;Convenient minutes&rdquo;, &ldquo;Convenient within the network&rdquo; and &ldquo;Convenient within Uzbekistan&rdquo; packages, Daily and weekly internet packages, &ldquo;Daily SMS packages&rdquo;, &ldquo;Monthly 4G Internet packages&rdquo; (and similar packages within the &ldquo;We appreciate you&rdquo; loyalty program), &ldquo;Night Internet&rdquo;, &ldquo;Ordered Package&rdquo;, &ldquo;Hourly Internet&rdquo; and &ldquo;Maximum access&rdquo;, &ldquo;Megabytes returned&rdquo; services. 11. Unavailability of packages for the &ldquo;Traffic+&rdquo; service: - &ldquo;Instagram&rdquo;, &ldquo;Instagram+YouTube+Telegram&rdquo;, &ldquo;Social media (Instagram, Facebook, Vkontakte)&rdquo; and &laquo;Instagram+YouTube+Telegram+PUBG Mobile&raquo; packages are not available for activation on the &ldquo;Smartfon 35&rdquo; tariff plan. - &ldquo;Instagram&rdquo;, &ldquo;Instagram+YouTube+Telegram&rdquo;, &ldquo;Social media (Instagram, Facebook, Vkontakte)&rdquo; &ldquo;Instagram+YouTube+Telegram+PUBG Mobile&rdquo;, &ldquo;Messengers (Telegram, IMO, WhatsApp, Viber)&rdquo;, &ldquo;YouTube + Telegram&rdquo; and &ldquo;YouTube+Telegram+PUBG Mobile&rdquo; packages are not available for activation on the &ldquo;Smartfon 50&rdquo; tariff plan. 12. When switching to the &ldquo;Doimiy&rdquo; tariff line, unlimited minutes within Uzbekistan, previously received within the framework of tariff plans with the specified conditions, become unavailable. 13. Unlimited conditions (calls, internet) received within the framework of the corresponding tariff plans are not transferred to the next month, provided that the subscription fee for the tariff plan is charged in a timely manner, as well as after changing the tariff plan. 14. Subscribers using Internet services are advised to familiarize themselves with the Additional Information on the Reservation System of Funds and the specifics of the 4G network. Terms of &ldquo;Restart&rdquo; service (&ldquo;Restart&rdquo; service is available only after the subscription conditions are met) 1. &ldquo;Restart&rdquo; service is activated via mobile application and USSD *222#. 2. &ldquo;Restart&rdquo; service is available to subscribers in active status. 3. The &ldquo;Restart&rdquo; service provides the subscriber with the opportunity to independently activate the monthly subscription fee and receive monthly limits in accordance with the terms of the tariff plan. After activating the &ldquo;Restart&rdquo; service, the subscriber's monthly period is updated according to the date of the last successful activation of this service. 4. After activating the &ldquo;Restart&rdquo; service, a monthly subscription fee in the amount of the full cost is debited from the subscriber balance and full monthly limits are assigned within the framework of the subscriber's tariff plan. Further, the subscriber's monthly subscription fee is charged according to the new monthly period of the subscriber. 5. To activate the service, the balance of the subscriber must have sufficient amount to charge the subscription fee for the tariff in full. After activating the &ldquo;Restart&rdquo; service, the subscription fee will be deducted and limits will be assigned in full according to the tariff. 6. Remaining limits (minutes within Uzbekistan and MB), previously assigned within the tariff plan, are reset to zero upon successful activation of the &ldquo;Restart&rdquo; service. 7. On the day the monthly subscription fee is charged according to the tariff plan, the &ldquo;Restart&rdquo; service is not available for activation. 8. You can use the &ldquo;Restart&rdquo; service only once a day (from the beginning of the current day, from 00:00 to 23:59). Tariff change is available only after fulfilling the conditions of the &ldquo;Smartphone by subscription&rdquo; campaign! Switching to other tariff plans using USSD *120# Note: Smartphones consume mobile traffic in the background by default: for system updates, application updates, for data synchronization of widgets (weather, calendar, etc.) and social networks, as well as for analytics counters (Google, google-analytics.com, googletagmanager.com, gstatic.com, stats.g.doubleclick.net). Internet traffic for these directions is charged according to the cost of Ucell-Internet under the terms of the tariff plan or the traffic is charged from the balance of the existing internet package provided to all directions. Attention! 1 For the correct consumption of internet traffic within the unlimited direction, we recommend using only official applications: Facebook, Instagram, Telegram and WhatsApp; 2 To distribute the internet through the access point of a smartphone or other devices, only the main internet traffic provided within the tariff plan, or the traffic of an additionally purchased internet package, is available. The conditions of unlimited Internet traffic provided within the framework of the tariff plan do not apply when distributing Internet traffic from a smartphone to other devices. Wherein: 3 Owners of instant messengers and social networks use a certain range of IP addresses (protocols) to provide their services. Ucell provides traffic volume for these (registered) ranges. Ucell is not responsible if the range of IP addresses is changed by the owners, traffic consumption in this case occurs according to the Internet traffic limit issued within the tariff plan, or the connected Internet package provided to all directions, or Internet traffic is paid according to the cost Ucell-Internet under the terms of the tariff plan.

“Smartphone by subscription” campaign

Important!

Terms of “Smartphone by subscription” campaign

Terms of «Smartfon 35» and «Smartfon 50» tariff plans

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