Question 1

Countries and networks

Accepted Answer

"Roam like at home" service effective in the following networks and countries Countries Networks Countries Networks Countries Networks Afghanistan Etisalat, Roshan Indonesia Telkomsel, Indosat Ooredoo, Hutchison Portugal NOS, MEO Austria T-Mobile Israel Pelephone, Cellcom , HOT mobile Qatar Ooredoo (Q-Tel) Azerbaijan Azercell Italy Iliad, Vodafone, TIM Russia MTS, Megafon, Tele2 Bahrain ZAIN Japan NTT DOCOMO, Softbank Russia (Crimea) K-Telecom Belarus MTS, Best, A1 Kazakhstan Tele2, Kcell Saudi Arabia STC, ZAIN, Etisalat Belgium Proximus, Telenet Korea SK telecom, KTF Singapore M1, StarHub Bulgaria Telenor Kuwait Zain Slovakia T-Mobile Canada Bell, Telus Kyrgyzstan O!, Megacom Slovenia Si.mobil China China Unicom, China Mobile Latvia Tele 2, LMT Spain Telefonica Moviles, Yoigo (Xfera) Cyprus Epic Lithuania Tele 2, Telia (Omnitel) Sri Lanka Hutchison, Mobitel Czech Republic Vodafone, T-Mobile Luxembourg POST, Tango Sweden Hi3G, TeliaSonera, Tele2 Denmark Hi3G, Telia (Danmark), Nuuday (TDC) Macau CTM Switzerland + Liechtenstein Swisscom Egypt Orange Malaysia Telenor, Maxis Taiwan Chunghwa Telecom Estonia Tele2, EMT Malta Epic Tajikistan Babilon, Tcell Finland TeliaSonera Moldova Moldcell Thailand dtac TriNet, AWN France SFR, Bouygues, FREE MOBILE, Orange Nepal Ncell Turkey Vodafone, TT Mobile, Turkcell Georgia Silknet (Geocell) Netherlands Vodafone UAE DU Germany Telefonica, E-Plus, T-Mobile Norway Telia (Netcom) UK Vodafone, EE, Hutchison Greece Cosmote Oman Omantel Ukraine lifecell, MTS Hong Kong HKT, Hutchison 3G Pakistan Telenor USA AT&T, T-Mobile Hungary Vodafone, T-Mobile Philippines Smart Comm. Vietnam Mobifone, Viettel India BSNL, Bharti Airtel Poland T-Mobile, Polkomtel The list of countries and operators will be expanded.

Question 2

Additional terms

Accepted Answer

Important to know! Activation and service management is available for Ucell subscribers in active status with active Camel Full roaming service; Activation of the service is available both on the territory of the Republic of Uzbekistan and abroad in the networks of roaming partner (see the coverage); Please note that the service will be available only in the following networks, in the networks of other operators internet charging will be carried out according to the zone tariffing in roaming . In these cases, the Company does not recalculate for the services provided; Prepaid subscribers, Corporate VIP and Individual category customers, if the Camel Full Roaming service is not activated, must dial *155# USSD request to activate the roaming service; Corporate clients must provide a written appeal to the Company to assign the service; In order to assign the service to individuals with categories Corporate VIP and Individual it is necessary to send a request *959#, or to contact the Company's office and fill in the corresponding request for activation of the service; After sending a request to activate the service, you must wait for the incoming SMS message confirming the successful appointment of the service. If you have not received an SMS message, we recommend using the USSD request *959# to check the activity of the service. If the service is not assigned, Internet charging will be carried out according to the zone tariffing in roaming . In these cases, the Company does not recalculate for the services provided; For the correct operation of the service, if the Internet session is active at the time of activation, you should stop the session, dial USSD request *959# and then resume the session; The fee for activating the service is 15,000 (fifteen thousand) soums, charged one-time for one period of the service. The service is valid for 72 hours (3 days) from the moment of activation; In the case when the balance is positive, but there is not enough money to charge the activation cost, the amount for activation is not charged and internet service in roaming is not provided, in this case, charging for internet in roaming will be according to the zone tariffing in roaming ; At the end of the validity period of the service, charging for the Internet in roaming is carried out according to the zone charging in roaming ; Activation of service is not available in case &ldquo;Always in touch&rdquo;, "Unlimited internet in roaming" and "Internet packages in roaming" are active. The quota of charged information when using the internet service in roaming is 16 KB. Travel with Ucell!

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