Voice Mail Service

How to use VMS service?

We have taken care about simpleness and convenience of this service usage:

• Listen and choose – Call to the number 9977 from your mobile phone. Specially selected system of voice tips in the setting process and usage helps you to set service in the way you need. Listen to the instructions and press corresponding buttons at the telephone;
• Control your mailbox though web cabinet - https://vms.ucell.uz. To receive password, send empty SMS message on 9977 number. It is temporarily impossible to manage "Voice Mail" service through personal account https://vms.ucell.uz

What kind of opportunities VMS service provides?

• recording of welcoming and voice signature– you can easily record welcoming and signature with your own voice and set it to system;
• protection of box by password– to every subscriber will given personal box for saving messages. You can install your own unique password to prevent listening of your messages by other subscribers;
• transfer of messages to another subscriber– you can transfer received message to another number. For example, your boss sent you a verbal instruction, so that you can transfer this message to your coworkers using VMS service. (Receiving part should have this service)
• access to voice message box from local telephone– unique service from Ucell. You do not have your telephone right now, battery is uncharged, but you are waiting for voice message? Now to have access to voice messages and also using all opportunities of this service you can have from local phone number 1719977. When you listen it for absolutely free.

How to activate VMS?

• Connect VMS service at any Service-Center of Ucell or at your nearest agent point;
• Also you can easily activate the service via the following USSD menu, by sending a USSD-request to number *977#

 Important: "Voice mail" service is incompatible with "You’ve got a call", "Dynamic Voice Mail" and “Voicemail for everyone” services. Thus, in order to activate "Who called?" service, first you need to deactivate mentioned services.

* If voice mailbox is full, and new voice message will be left, previous voice messages will be deleted, starting from the oldest ones.
** Redirected calls to +998930009966 number don’t spend fixed limit of airtime, provided in scope of tariff

When you call 9977 or +998931719977 from a subscriber number that has been in the blocked status for no more than 29 days, you will be informed about the blocking of your number and the need to replenish your account. Afterwards, the call will be redirected to the Voicemail menu in order to listen to the message.

 NOTE: If you are beyond Uzbekistan and using services of one of the roaming-partners of Ucell, then all calls for access to VMS service (outgoing and incoming) accepted by VMS system calculated with accordance of roaming tariffs.

To avoid additional charges for roaming - tariffs, if you do not plan on using SIM-card Ucell outside the Republic of Uzbekistan, the Company recommends:

• Before leaving the country, to remove all kinds of call forwarding (via USSD-request ## 67 # - to cancel forwarding of employment ## 62 # - to cancel forwarding of inaccessibility, ## 61 # - to cancel call forwarding on no reply);
• Disable the Voice mail service and Dynamic voice mail (via USSD request *977*3*2 # and *977*4*2#);
• Make sure that the roaming service is turned off (via the USSD request *155*3#);
• Do not register in the network of a foreign operator, in cases where the roaming subscriber is active on the guest. If the roaming service has been disabled, and no charges in roaming will not be implemented.