Question 1

Tariffing

Accepted Answer

Tariffication by directions: All incoming calls 0 soums Outgoing calls within network (above the limit) 95 soums 1 MB of internet traffic (above the limit) 450 soums Outgoing calls outside the network (above the limit) 125 soums Outgoing SMS within Uzbekistan 80 soums International SMS 1 500 soums

Question 2

Additional terms

Accepted Answer

Starting from April 9, 2026, the subscription fee for the &ldquo;Cool Mood&rdquo; & &ldquo;Excellent Mood&rdquo; tariff plans will be 33,000 UZS & 38,000 UZS per month. At the same time, for subscribers &mdash; women aged 55 and above and men aged 60 and above as of the date of the changes &mdash; the subscription fee will remain at 28,000 UZS & 33,000 per month. Pay attention: Limits, assigned within the terms of tariff plan for the current monthly period, are available for use until the subscription fee is charged on the set date for the next monthly period. After subscription fee charging on the set date and assigning limits for a new period, the previous limits become unavailable. If the monthly subscription fee for the new period was not charged on the set date (taking into account a positive balance of subscriber`s number), the limits assigned after the last charge of monthly subscription fee will be available until 05:59:59. The monthly limits provided under the "Good Mood", "Cool Mood" and "Excellent Mood" tariff plans are valid for 1 month. Starting from 19.01.2021, on "Excellent mood" tariff plan (except the subscribers with "Beautiful number in installments" service), the negative balance of subscribers being inactive for more than 30 days will be restored to 0 UZS. &bull; The change of the tariff plan is available only in the Active status. Additional terms &bull; A monthly subscription fee is charged monthly without reference to the first day of the calendar month. For example, if a subscriber has connected/swapped to the tariff plan on the 24th, then the next monthly tariff fee will be charged on the 24th of the next month. If the subscriber has connected/swapped on the 31st day, the next tariff fee will be charged on the 30th day, or on the 28/29th day in the month of February, if the next month is 31 days, then the 31st day of the month. &bull; Monthly tariff limits are set only after successful charging of the monthly tariff fee for the tariff for the current period. Monthly limits validity period is 1 month. 1 month include the period from the date of connection/swapping to the tariff plan to the next period of charging the monthly tariff fee. Monthly limits are available to subscribers only in active status. The balance of unused limits on the tariff plan becomes unavailable in the new period. In order to avoid misunderstandings, before using the limits within the tariff plans, we recommend you to first check the assignment of limits for the tariff plan using the USSD request *102# and *103#. Before setting the limits, calls, SMS and MB are charged according to the cost for directions in excess of the limits according to the terms of the tariff plan. &bull; The monthly tariff fee is charged and the monthly limits for the tariff plan are assigned monthly from 00:00 to 08:00 (the charging time is not fixed). The monthly tariff fee for the monthly period is the date of connection/swapping. To charge a monthly tariff fee, the subscriber must be in active status. &bull; If at the time of charging the monthly tariff fee, the subscriber number is in a blocked status, then the monthly tariff fee is not charged and no limits are set. The monthly subscription fee will be debited IMMEDIATELY after the subscriber`s number switches to active status and the limits will be assigned within the subscriber`s tariff plan. Further, the subscription fee will be charged according to the new monthly period of the subscriber, i.e. the subsequent write-off of the subscription fee under the tariff plan will take place within 1 month from the date of the last successful write-off of the subscription fee under the tariff plan. &bull; If there are insufficient funds on the balance at the time of charging the monthly subscription fee, the fee will not be charged. It will be charged once there is a sufficient balance. The limits become available immediately after the subscriber number returns to active status. &bull; Calls to information and reference services of JSC &ldquo;Uzbektelecom&rdquo;, information and entertainment services of content providers and international destinations do not consume the minutes provided under the terms of tariff plans. &bull; Services of JSC &laquo;Uzbektelecom&raquo;. Tariffing is made for the connection, according to the cost specified in the table via https://ucell.uz/ru/services/jsc_uzbektelecom (if there are limits, the limits are not used. The write-off will be made from the subscriber's balance according to the cost in excess of the limit under the terms of the tariff plan). The cost of a minute of a call is charged according to your tariff plan per minute, starting from the 1st second after the connection, rounded up to a full minute. Subscribers can read more here https://ucell.uz/ru/services/jsc_uzbektelecom &bull; Minutes and MB limits, provided within tariff plans are not available for subscribers which are in roaming. &bull; We recommend subscribers who use internet services to get acquainted with additional information about funds reservation system and 4G network features . &bull; The monthly limits provided within the tariff plan will be valid for 1 month from the day of assignation. Wherein, the limits for the previous monthly period will be valid according to their validity period. &bull; At the beginning of a new monthly period, the limits can be summed with the limits of the previous period, while the validity of the limits of the previous period is not extended.

Question 3

“Restart” service

Accepted Answer

1. Restart service is available for subscribers of Mood tariff line. 2. Restart service is activated via USSD *222#. 3. Restart service is available only to subscribers in active status. 4. Restart service provides an opportunity for a subscriber to independently activate a monthly tariff fee and receive monthly limits in accordance with the terms of the tariff plan. After activating Restart service, the monthly period of the subscriber is updated according to the date of the last successful activation of this service. 5. After activating Restart service, the full monthly subscription fee is charged from a subscriber&rsquo;s balance, and the full monthly limits are set within the monthly tariff fee of the subscriber&rsquo;s tariff plan. Further, the monthly tariff fee is charged according to the new monthly period of subscriber&rsquo;s tariff plan. The conditions for charging a monthly tariff fee and setting monthly limits in accordance with the terms of the subscriber's tariff plan. 6. The rest of the limits (within Uzbekistan/ MB) assigned within the tariff plans of a subscriber is set to zero when successful activation "Restart" service. 7. If there are insufficient funds on the balance at the time of activating the Restart service, the subscription fee will not be charged. It will be charged once there is a sufficient balance. The limits are assigned and become available immediately after the subscriber returns to active status. 8. Upon successful activation of Restart service, the date of charging the monthly tariff fee is set to 1 month from the date of activation of this service, the validity period of the limits in accordance with the terms of the subscriber's tariff plan. 9. Upon successful activation of Restart service, a new monthly subscriber period is determined for a period of 1 month from the date of activation of Restart service.

Question 4

300 MB internet package for 5 000 UZS, 1 GB internet package for 8 000 UZS, 2 GB internet package for 15 000 UZS, 3 GB internet package for 20 000 UZS

Accepted Answer

Terms of activation of 300 MB internet package for 5 000 UZS, 1 GB internet package for 8 000 UZS and 2 GB internet package for 15 000 UZS, 3 GB internet package for 20 000 UZS, 6 GB internet package for 30 000 UZS, 10 GB internet package for 50 000 UZS within campaign: &bull; Activation of internet package is available only after charging of a monthly tariff fee for the current month; &bull; Activation of 300 MB internet package for 5 000 UZS, 1 GB internet package for 8 000 UZS, 2 GB internet package for 15 000 UZS, 3 GB internet package for 20 000 UZS, 6 GB internet package for 30 000 UZS, 10 GB internet package for 50 000 UZS is available twice a month for one subscriber; &bull; Internet package is activated with the function of automatic assignment; &bull; Activate/deactivate of internet package is carried out via USSD *255#; &bull; Checking of the remaining of internet traffic is carried out via USSD *107#; &bull; With a new connection, before using the Internet, you need to check the appointment of a new package in order to avoid additional costs; &bull; If the automatic assignment of Internet packages is active after 30 days (depending on the package purchased) from the day the package is activated, if there is enough money in the account, the system will assign a new par value purchased earlier. At the same time, the traffic remaining from the previously purchased package will be reset. The traffic of the new Internet package will be assigned from 00:00 on the 31st day from the moment of activation / automatic appointment after debiting funds for the new package; &bull; If the automatic assignment function is disabled after 30 days (depending on the purchased package) from the day of the Internet package activation, the rest of the traffic will be reset; &bull; Traffic included in the internet-package can be used only in active state.

Cool mood

The tariff is archived.

The tariff includes

Tariff information

Cool mood

The tariff is archived.

The tariff includes

Tariff information

Tariffing

Additional terms

“Restart” service

300 MB internet package for 5 000 UZS, 1 GB internet package for 8 000 UZS, 2 GB internet package for 15 000 UZS, 3 GB internet package for 20 000 UZS

Communication

Internet

Support

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