Question 1

Tariffing

Accepted Answer

Name of tariff plan Special Unlim Monthly subscription fee 139 900 soums Monthly minutes limit within Uzbekistan Unlimited* Monthly SMS limit within Uzbekistan 5 000 Monthly limit of internet traffic Unlimited** Check limits balance *868# Checking the balance of internet traffic at high spee Tariffication by directions Outgoing SMS within Uzbekistan (above the limit) 80 soums Outgoing calls within network (above the limit) 95 soums Outgoing calls outside the network (above the limit) 125 soums 1 MB of internet traffic (above the limit) 450 soums International SMS 1 500 soums All prices are VAT inclusive. * Technical restriction &ndash; 45000 minutes per month. ** Monthly traffic limit for all categories is 70 GB at full speed, upon expiration of the limit provided at full speed, the Internet speed is reduced and set no higher than 128 kb/s. Checking the balance of limits: *102# - minutes and SMS *103# and *868# - Checking the balance of internet traffic at high speed Note Smartphones spend mobile traffic in the background by default for: system and application updates; synchronization data with widgets (weather, calendar and other) and social networks, also for counter analysts (Google, google-analytics.com , googletagmanager.com, gstatic.com, stats.g.doubleclick.net). Internet traffic for this directions charges according to price of Ucell-Internet by the terms of tariff plan or traffic charges from existing internet balance which provided for all directions.

Question 2

Additional information

Accepted Answer

From November 1, 2021 , the validity period of the monthly limits provided within the &ldquo;Special&rdquo; tariff line is 1 month, instead of the current monthly cycle (32 days). On &ldquo;Special Unlim&rdquo; tariff plan (except for subscribers with the &ldquo;Beautiful number in installment&rdquo; service), the negative balance of subscribers in inactive status for more than 30 days, will be restored to 0 UZS. Changing the tariff plan is not available while the account is in a blocked status. However, if the subscriber has a sufficient balance to cover the subscription fee for another available tariff plan with a lower subscription fee, they can change their tariff plan using any of the available methods. 1. Writing off monthly subscription fees and assigning limits: - Subscription fees are charged and limits are set within the tariff plan on the first day of each new month from 00:00 to 08:00 am (the charge-off time is not fixed). If the user is in the blocked status at the time of debiting, the subscription fee is not debited and no limits are assigned. The subscription fee will be charged immediately after the subscriber`s number switches from the blocked status to the active one. After the monthly subscription fee has been charged, the limits according to the subscriber's tariff plan will be assigned in full. The written off monthly subscription fee does not shift the date of the subsequent charging of the monthly subscription fee according to the tariff plan. - If there are insufficient funds on the balance at the time of charging the monthly subscription fee, the fee will not be charged. It will be charged once there is a sufficient balance. The limits become available immediately after the subscriber number returns to active status. - In order to avoid misunderstandings, before using the limits within the tariff plan, we recommend you to first check the assignment of limits for the tariff plan using the USSD request *102#, *103# and *868#. Before setting the limits for minutes, SMS and MB, tariffication is carried out according to the cost for directions in excess of the limits according to the terms of the tariff plan. 2. Pay attention: Limits, assigned within the terms of tariff plan for the current monthly period, are available for use until the subscription fee is charged on the set date for the next monthly period. After subscription fee charging on the set date and assigning limits for a new period, the previous limits become unavailable. If the monthly subscription fee for the new period was not charged on the set date (taking into account a positive balance of subscriber`s number), the limits assigned after the last charge of monthly subscription fee will be available until 05:59:59. 3. &ldquo;We appreciate you!&rdquo; loyalty program is available for subscribers of &ldquo;Special Unlim&rdquo; tariff plan. 4. Calls to information and reference services of JSC &ldquo;Uzbektelecom&rdquo;, information and entertainment services of content providers and international destinations do not consume the minutes provided under the terms of tariff plans. 5. Services of JSC &laquo;Uzbektelecom&raquo;. Tariffing is made for the connection, according to the cost specified in the table via https://ucell.uz/ru/services/jsc_uzbektelecom (if there are limits, the limits are not used. The write-off will be made from the subscriber's balance according to the cost in excess of the limit under the terms of the tariff plan). The cost of a minute of a call is charged according to your tariff plan per minute, starting from the 1st second after the connection, rounded up to a full minute. Subscribers can read more here https://ucell.uz/ru/services/jsc_uzbektelecom 6. The limits provided within the tariff plan are not available for users in roaming. 7. Subscribers of &ldquo;Special Unlim&rdquo; tariff plan have access to services: &ldquo;You&rsquo;ve got a call&rdquo;, &ldquo;Number freeze&rdquo;, &ldquo;SMS-packages&rdquo;, &ldquo;International SMS-packages&rdquo;, &ldquo;The whole world&rdquo;. 8. Subscribers of &ldquo;Special Unlim&rdquo; tariff plan do not have access to services: &ldquo;Night Internet packages&rdquo;, &ldquo;Internet Mega Boom&rdquo;, &ldquo;Convenient within network&rdquo;, &ldquo;Convenient within Uzbekistan&rdquo;, iTV and Mediabay. 9. When switching from &ldquo;Special Unlim&rdquo; tariff plan to other tariffs, the provided unlimited Internet traffic and the rest of the unlimited minutes within Uzbekistan becomes unavailable. 10. If a subscriber on &ldquo;Special Unlim&rdquo; tariff plan activates additional internet packages or services, then the MB limits within these services will not be available for use on the &ldquo;Special Unlim&rdquo; tariff plan. All prices are VAT inclusive.

Question 3

Terms of Reset service

Accepted Answer

1. When activating the Reset service, subscribers update their monthly limits (including high-speed Internet traffic) on any day of the monthly period, and the limits provided will be valid until the end of the current month. 2. Reset service is activated using USSD *222# 3. Reset service is available to subscribers in active status. 4. The cost of activating the service is equal to the cost of the monthly subscription fee for the tariff. When you activate the service within a month after the 1st of day, the cost of the service changes in proportion to the number of days remaining until the end of the current month. In this case, the limits are assigned and act in the same proportion to the number of days remaining until the end of the current month. 5. If there are insufficient funds on the balance at the time of activating the Restart service, the subscription fee will not be charged. It will be charged once there is a sufficient balance. The limits are assigned and become available immediately after the subscriber returns to active status. 6. On the day the monthly subscription fee is charged for the tariff plan, the &ldquo;Reset&rdquo; service will be unavailable for activation.

Special Unlim

The tariff is archived.

The tariff includes

Tariff information

Special Unlim

The tariff is archived.

The tariff includes

Tariff information

Tariffing

Additional information

Terms of Reset service

Communication

Internet

Support

Internet-market

About company

Career

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