Q: Terms of the “Restart” service

1. The “Restart” service is activated using a mobile application or USSD *222#. 2. The “Restart” service is available to subscribers in active status. 3. The “Restart” service allows subscribers to independently activate their monthly subscription fee and receive monthly limits according to the terms of their tariff plan. After activating the “Restart” service, the subscriber's monthly period is updated based on the date of their last successful activation of this service. 4. After activating the “Restart” service, the full monthly subscription fee is debited from the subscriber's balance, and the full monthly limits are assigned within the subscriber's tariff plan. The subscriber's monthly subscription fee is then debited according to the subscriber's new monthly period. 5. To activate the service, the subscriber's balance must be sufficient to cover the full subscription fee. Once the “Restart” service is activated, the subscription fee will be debited and the full tariff limits will be assigned. 6. The remaining limits (minutes within Uzbekistan and MB, SMS), previously assigned within the tariff plan, are reset to zero upon successful activation of the “Restart” service. 7. On the day of debiting the monthly subscription fee for the tariff plan, the “Restart” service is not available for activation. 8. You can use the “Restart” service only once a day (from the beginning of the current day, from 00:00 to 23:59).

Q: More

• Check limits: *100# - minutes and SMS, MB of Internet traffic • * Technical limitation: 45 000 minutes per month. • Switching to “Buyursin” tariff plan is not available. • Switching to other tariff plans: using *120# • The tariff plan is available only for new connections. • To check the remaining limits on your tariff, you need to send a USSD request to *100#. For convenient tariff management, download the Ucell mobile app .

Question 1

Additional terms

Accepted Answer

Tariff plan name Buyursin Monthly subscription fee 60 000 UZS Monthly Internet traffic limit 60 GB Monthly Internet traffic limit for Facebook, Instagram 60 GB Monthly UNLIMITED Internet traffic YouTube Monthly limit of outgoing minutes within Uzbekistan Unlim Monthly limit of outgoing SMS within Uzbekistan 1000 The tariff plan is available only for new connections in Jizzakh region, the Republic of Karakalpakstan, as well as Karshi and Shakhrisabz cities in Kashkadarya region. 1. Write-off of monthly subscription fee and assignment of limits: - The date of debiting the monthly subscription fee in a monthly period is the date of connection to the tariff. - When you connect to a new tariff plan, the monthly subscription fee and limits are written off/assigned in full (not scaled) if there is a sufficient amount on the balance. - If there are insufficient funds or a negative balance to write off the monthly subscription fee for the tariff, the write-off does not occur, the included traffic limits are not assigned, the subscriber's number balance is not written off as debt. - The subscription fee is charged once per month, starting from the date of successful debiting of the monthly subscription fee under the tariff plan. The date of debiting the next monthly subscription fee is the date of the last successful debit of the subscription fee under the tariff plan. - The next monthly subscription fee is debited and tariff limits are assigned between 12:00 AM and 8:00 AM (the debit time is not fixed). To debit the monthly subscription fee in full, the subscriber must have sufficient funds in their account. &ndash; The subscription fee is charged once per month, starting from the date of successful debiting of the monthly subscription fee under the tariff plan. The date of debiting the next monthly subscription fee is the date of the last successful debit of the subscription fee under the tariff plan (if the subscription fee debit date was set for the 31st, and the following month has 30/29/28 days, then the next subscription fee will be charged on the 30th, or on the 28th/29th of February. If the subscription fee under the tariff plan is paid on time (the number remains continuously active), the next subscription fee will be charged on the 31st). - If there are insufficient funds in the account balance to cover the monthly subscription fee at the time the fee is debited, the subscriber's number will be blocked. The subscription fee will not be debited until there are sufficient funds in the account balance to cover the full amount. - The monthly subscription fee will be debited immediately upon replenishment of the balance with a sufficient amount to cover the full subscription fee. After the subscription fee is debited, the subscriber number will become active and the limits set by the tariff plan will be applied. Subsequently, the subscription fee will be debited according to the subscriber's new monthly period, i.e., within one month from the date of the last successful subscription fee debit under the tariff. - The number is blocked if the balance is positive, if there are insufficient funds on the balance at the time of debiting the monthly subscription fee for the tariff plan, or if the balance is negative, if there are corresponding additional services; - When blocked, changing the tariff plan is unavailable. If the subscriber has sufficient funds in their balance to cover the subscription fee for another available tariff plan they can change the tariff plan using all available methods. - In the blocked status, the subscriber has access to the remaining limits of previously purchased monthly Internet packages until their expiration (if there is a balance). - You can find the general conditions for staying in a blocked status here (***in case of successful repayment of the SF) 2. Monthly limits within the tariff plan are assigned only after the monthly subscription fee for the current period has been successfully debited. According to the tariff plan terms, monthly limits are provided for one month from the date of assignment. - To avoid any misunderstandings, we recommend you to top up your balance in advance with a sufficient amount to cover the full subscription fee and check the assigned limits for your tariff plan using the Ucell mobile app or the USSD request *100#. - When the monthly limits under the tariff plan are used up, calls and SMS are charged according to the cost for the directions exceeding the limits under the terms of the tariff plan. Please note: - To avoid misunderstandings, before using your tariff plan limits, we recommend you to first verify your tariff plan limits using the USSD request *100# or through the Ucell mobile app. Before assigning minute, SMS, and MB limits, charges are applied based on the cost for destinations exceeding the limits, as per the tariff plan terms. 3. The limits provided under tariff plans are not available for subscribers in roaming. Unlimited YouTube traffic terms: 1 TB at full speed, then the speed is set to 64 kbps. The limits provided for social networks Instagram and Facebook are available regardless of the main traffic. Unlimited YouTube is not available within the tariff plan if the main traffic is not available. When distributing the Internet via Hot Spot, only the main traffic is consumed. 4. &ldquo;Buyursin&rdquo; tariff plan subscribers have access to the following services: &ldquo;You`ve got a call&rdquo; (30-day option), New Monthly Internet packages, Unlimited Ucell Internet packages in the underground (only the &ldquo;Unlimited for 30 days&rdquo; package), &ldquo;Night Internet packages&rdquo;, &ldquo;Try 4G at night&rdquo;, &ldquo;TAS-IX Internet packages&rdquo;, the &ldquo;Al Chiroq&rdquo; promotion (MB and SMS packages only), &ldquo;Traffic+&rdquo;: &ldquo;Instagram&rdquo;, &ldquo;Social networks (Instagram, Facebook, Vkontakte)&rdquo;, &ldquo;Messengers (Telegram, IMO, WhatsApp, Viber)&rdquo;, &ldquo;Google Play Market&rdquo;, &ldquo;Zoom&rdquo;, &ldquo;Cybersport&rdquo;. Until December 31, 2026, the &ldquo;You`ve got a call&rdquo; service is provided automatically on a free basis upon new connection to tariff plan &ldquo;Buyursin&rdquo;. 5. Subscribers of &ldquo;Buyursin&rdquo; tariff plan do not have access to the following packages: &ldquo;Convenient minutes&rdquo;, &ldquo;Convenient within the network&rdquo; and &ldquo;Convenient within Uzbekistan&rdquo;, Daily and weekly Internet packages, &ldquo;Daily SMS packages&rdquo;, the &ldquo;We Appreciate You&rdquo; loyalty program (and similar packages within the &ldquo;We Appreciate You&rdquo; loyalty program), &ldquo;Night Internet&rdquo;, &ldquo;Ordered package&rdquo;, &ldquo;Hourly Internet&rdquo; and the &ldquo;Maximum access&rdquo; and &ldquo;Megabytes are returned&rdquo; services. 6. Unused limits received under the tariff plan are not carried over to the next month, provided that the subscription fee for the tariff plan is written off on time, as well as after changing the tariff plan. 7. Subscribers using Internet services are advised to familiarize themselves with Additional information about the funds reservation system and the features of the 4G network. 8. To avoid fraudulent connections, the Company reserves the right to terminate the Agreement with the subscriber if the outgoing traffic within 30 days after connection is close to 0.

Question 2

New connection upon presentation of a foreign citizen's subscriber passport

Accepted Answer

Now, when connecting to Qo'qonim, Buyursin, Bor 60, Bor 80, Bor 110, Bor 160, TV Bor, TV Bor Plus, TV Bor Max, TV Bor Ultra, TV Doimiy 90, TV Doimiy 120, TV Doimiy 180, Foydali 45, Foydali 55 and Yangi Start tariff plans, the life cycle of non-resident subscribers in blocked status will be 30 days.

Question 3

Terms of the “Restart” service

Accepted Answer

1. The &ldquo;Restart&rdquo; service is activated using a mobile application or USSD *222#. 2. The &ldquo;Restart&rdquo; service is available to subscribers in active status. 3. The &ldquo;Restart&rdquo; service allows subscribers to independently activate their monthly subscription fee and receive monthly limits according to the terms of their tariff plan. After activating the &ldquo;Restart&rdquo; service, the subscriber's monthly period is updated based on the date of their last successful activation of this service. 4. After activating the &ldquo;Restart&rdquo; service, the full monthly subscription fee is debited from the subscriber's balance, and the full monthly limits are assigned within the subscriber's tariff plan. The subscriber's monthly subscription fee is then debited according to the subscriber's new monthly period. 5. To activate the service, the subscriber's balance must be sufficient to cover the full subscription fee. Once the &ldquo;Restart&rdquo; service is activated, the subscription fee will be debited and the full tariff limits will be assigned. 6. The remaining limits (minutes within Uzbekistan and MB, SMS), previously assigned within the tariff plan, are reset to zero upon successful activation of the &ldquo;Restart&rdquo; service. 7. On the day of debiting the monthly subscription fee for the tariff plan, the &ldquo;Restart&rdquo; service is not available for activation. 8. You can use the &ldquo;Restart&rdquo; service only once a day (from the beginning of the current day, from 00:00 to 23:59).

Question 4

More

Accepted Answer

&bull; Check limits: *100# - minutes and SMS, MB of Internet traffic &bull; * Technical limitation: 45 000 minutes per month. &bull; Switching to &ldquo;Buyursin&rdquo; tariff plan is not available. &bull; Switching to other tariff plans: using *120# &bull; The tariff plan is available only for new connections. &bull; To check the remaining limits on your tariff, you need to send a USSD request to *100#. For convenient tariff management, download the Ucell mobile app .

Question 5

Tariffs by destinations

Accepted Answer

Buyursin Cost of 1 MB of Internet (over the included limit) 25 UZS Cost of outgoing SMS within Uzbekistan (over the included limit) 25 UZS International SMS 1 500 UZS Checking the remaining limits: *100# - minutes, SMS and MB of Internet traffic.

Buyursin

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Buyursin

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New connection upon presentation of a foreign citizen's subscriber passport

Terms of the “Restart” service

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