Mobile advance

Basic Terms of Service:

The maximum advance amount, validity period, and cost of the "Mobile Advance" service are determined individually for each subscriber and take into consideration:

• how long the subscriber has been using the Company’s services;
• how often and in what amounts they top up their balance;
• which tariff plan the subscriber is on;
• how often and in what amounts they activate “Mobile Advance” or “Internet Advance,” and whether they repay them on time.

Crediting Features

• Upon receiving a request for an advance through the “Mobile Advance” service, the service fee is automatically deducted when the advance is provided, after which the advance amount is credited to the subscriber’s balance.

Automatic Repayment

Full charge-off

• The platform deducts the full amount of the Mobile advance regardless of the remaining balance.
• Creating a negative balance before the Mobile advance expires is not allowed.

Partial charge-off

• Upon receiving a request for an advance through the “Mobile Advance” service, the service fee is automatically deducted when the advance is provided, after which the advance amount is credited to the subscriber’s balance.
• The platform does not allow a negative balance.
• The minimum balance is configurable.
• The first deduction is made no earlier than 5 minutes after the Mobile advance is activated (taking prioritization into account, where the pause for charges in other categories may be up to 5 minutes)

End of Advance Term

• At the end of the “Mobile Advance” term, the remaining debt is fully deducted from the subscriber’s account (if the debt was not repaid before the term expired).
• If a negative balance is created, the subscriber will not be able to receive a new advance until they top up their balance by an amount equal to the negative balance incurred (the negative balance resulting from repayment of the “Mobile Advance” service).

To find out the advance amount available to you and the fee for the “Mobile Advance” service, dial: Show USSD code or Ucell mobile app

Go to the “Services” section and select the “Mobile Advance” service from the “Advances” catalog. Then click “Connect” and choose the desired option. Confirm the desired amount. Wait for an SMS confirmation of the service activation. The balance will be topped up immediately after You receive the confirmation SMS.

To check for unrefunded funds, dial: Show USSD code or Ucell mobile app

Inside the app, the “Expenses” section will display full details of the provided advance.

The advance will be provided for a period of 3 to 10 days*. Upon expiration of the term, the amount of debt for the service will be automatically debited from the subscriber's account. If at the time of writing off the funds on the subscriber's account there are not enough, then a negative balance will be formed on the account.

At the moment of accrual of the advance payment, the amount of the commission for the service will be immediately withheld. Thus, the subscriber's account will be credited with an amount equal to: advance payment minus the service fee.

Upon receiving a request for an advance through the “Mobile Advance” service, the service fee is automatically deducted when the advance is provided, after which the advance amount is credited to the subscriber’s balance.

 

 

When replenishing the subscriber number balance, the outstanding debt for the “Mobile advance” and “Internet advance” services will be written off first. Only after the debt for the “Mobile advance” and “Internet advance” services has been repaid, expenses for other services will be covered (a possible limitation on expenses for other services is no more than 5 minutes from the moment of balance replenishment. This limitation only affects subscribers who have debt within the above mentioned services).

 

 

Clarifications on using the service

 

How it works:

 

Funds received through "Mobile Advance" are treated as a regular account top-up.

All automatic debits (subscription fees, subscriptions, etc.) occur as usual, according to the terms of the tariff plan.

 

Eligible users:

 

• Prepaid subscribers 
• "Active" status 
• "Blocked*" status during the initial blocking phase

 

Advance payment refund guarantee:

 

• If the balance is replenished within 5 minutes after activating the Mobile Advance, the advance amount will not be debited.

 

Repayment procedure when replenishing the balance:

 

• First of all, the debt for the “Mobile Advance” and “Internet Advance” services is automatically written off
• Only after these debts have been fully repaid funds become available for other expenses

 

Transfer restrictions:

 

• Funds received through "Mobile Advance" cannot be transferred to other subscribers.

 

* Detailed information on the duration of staying in the "Blocked" status is available at the link. The service is available to Prepaid subscribers at the first stage of the "Blocked" status according to the list below: On the "Настроение", "COSMO", "Tantana" and "Ovoz 15" tariff plans - 29 days; On the "Ovoz 25" tariff plan - 3 days; On the "Student", "More!", "Marhamat", "Simple", "Start 35" and "Start 10" tariff plans - 29 days; On the tariff plans of the "Doimiy", "Sof", "Special", "Special +", "Active", "Katta Doimiy" lines - 29 days; When connecting beautiful numbers (Beautiful number on an installment plan , Desired number) - 5 days.