Payment

To use the service dial: *911# in the response menu, select item 1 – “Get Mobile Advance”. Wait for the system to respond with the advance amounts available to you. Confirm the amount you need. Wait for an SMS confirming that you have activated the service. The balance is replenished as soon as you receive a confirmation SMS.

The “Mobile advance” service will be provided for a period of 3 to 60 days*. The period is determined for each subscriber individually.

* from 1 to 30 days for users of the “Mobile Advance” service who have individually selected the amount of the mobile advance.
When choosing an individual amount, the term of the advance payment depends on the selected amount and the system scoring.
Important! Additional terms of service will be introduced in stages and will not be available to all users at once.

Upon expiration of the “Mobile advance”, the remaining debt is fully written off from the subscriber's account. If at the time of writing off the funds there are insufficient funds on the subscriber's account, then a negative balance will be formed on the account and the subscriber's number will go into the “Blocked” status. In case of formation of a negative balance, the subscriber will not be able to receive a new advance until he/she tops up the balance by an amount equal to the amount of the formed negative balance (formed negative balance within the framework of debt repayment for the “Mobile advance” service.) You can check the amount of debt by sending a USSD request to *912#.

“Mobile advance” is provided with automatic deduction of the service fee from the amount of the advance provided at the time of its receipt. If at the time of charging the service fee, the subscriber's balance is less than 0 UZS, then the fee will be charged upon the next balance replenishment - when the subscriber's balance is greater than 0 UZS.

Dial the USSD command:

 → *911# and press call 📞

1. In the menu that appears, select: → Item 1 "Get Mobile Advance" 

2. The system will display: 

• Available advances, their costs, and the service expiration date 

3. Confirm: → Select the appropriate option 

4. Receive an SMS: 

• As soon as you receive a connection confirmation message, the money is already in your account! 
• Can be used immediately for calls, internet, and other services

Need help with connection? Contact support service!

“Mobile Advance” service parameters are calculated individually for each subscriber: 

• Available advance amount: from 4,000 to 300,000 UZS 

• Validity period: from 1 to 30 days 

• Service fee: from 2,000 to 150,000 UZS

How is the maximum amount and validity period calculated? 

• The system automatically analyzes your past communication service usage and determines the available limit and validity period based on this. 

• The amount of limit and validity period may change (increase or decrease) depending on your activity. 

Regular balance top-ups and timely repayments of advance payments increase your possible limit in the future.

If you are not satisfied with the proposed options, you can manually select an amount within the available range: 

1. Dial *911# and press 📞 (Call) 

2. In the menu, select: → Item 3 "Other amount" 

3. Enter the desired advance payment amount (within the available limit)

Automatic repayment

 After the expiration of the term, the entire outstanding amount will be automatically debited from your account.

Early repayment

If you want to repay your payment early, simply top up your account with the amount of the advance payment. For example, if you borrowed 10,000 UZS, top up your account with 10,000 UZS.

How to check the debt? 

Dial: *912# → 📞→ The reply SMS will show: 

• Amount to be repaid 

• Repayment date 

Check your debt regularly (*912# → 📞) to keep track of your spending. 

✅ Available: 

• Calls to all numbers 

• Mobile internet and additional packages

• Subscriptions and services (within your tariff plan)

• Monthly fee (if it's time to debit) 

❌ Limitations: 

• Cannot be transferred to other subscribers 

• Cannot be transferred to cards or e-wallets

 Funds are credited as a regular account top-up, so:

 • The system will automatically debit the monthly fee or service subscription if it's time to debit 

• Can be spent on communication and internet immediately

Avans miqdori va “Mobil avans” xizmati to‘lovi har bir abonent uchun individual tarzda hisoblab chiqiladi va quyidagi shartlarga bog‘liq:

• abonent qancha vaqtdan beri Kompaniya xizmatlaridan foydalanib kelmoqda;
• hisobini qanchalik tez-tez va qancha miqdorga to‘ldiradi;
• “Mobil avans” yoki “Internet avans” xizmatlaridan qanchalik tez-tez va qancha miqdorga foydalanadi hamda ushbu xizmatlar bo‘yicha avvalgi qarzlarini o‘z vaqtida qaytarganmi.

Xizmatdan foydalanganingizdan so‘ng birinchi hisobni to‘ldirish amalga oshirilganda sizning hisobingizdan vaqtinchalik berilgan mablag‘ va “Mobil avans” xizmatidan foydalanish haqi yechib olinadi.

Balansni to‘ldirgandan keyin hisobingizdan yechib olinadigan yakuniy summa:

Berilgan avans miqdori*

*Diqqat! Xizmat uchun to‘lov avans olish paytida berilgan avans miqdoridan avtomatik to‘lanadi

The “Mobile Advance” service is provided only if all the following conditions are met:

• You do not have a valid (previously connected) “Mobile Advance” or “Internet Advance”.
• You are a Prepaid subscriber and your status is Active/Blocked.
• You have topped up your balance in the last 30 days.
• Time since joining the network: more than 60 days.
• The subscriber has topped up the balance by more than 21 050 UZS in the last 60 days.

The service is available only to Prepaid subscribers in the “Active” status and at the first stage of the “Blocked¹” (during the initial transition to the “Blocked” status, if there are insufficient funds in the account at the time the monthly subscription fee is charged or there is a negative balance).

• The system automatically analyzes your past communication service usage and determines the cost based on this. 

• The service fee may change (increase or decrease) depending on the refund history of previously issued advances.

The “Mobile Advance” is provided with a validity period and an automatic deduction of the service fee from the advance amount at the time of receipt. 

Example: Advance amount: 20,000 UZS Validity period: 5 days Service fee: 2,000 UZS (debited immediately) 

What the subscriber will receive: → Balance credit: 20,000 UZS (advance) – 2,000 UZS (fee) = 18,000 UZS

What needs to be returned within 5 days → Due in 5 days: 20,000 UZS (initial advance amount)

After 5 days: 

• 20,000 UZS will be automatically debited (advance payment refund) 

• If funds are insufficient, the balance will go into negative balance, and the Company's services will be suspended until the balance is replenished. 

We recommend you to replenish  your balance in a timely manner to avoid accumulating debt.

The maximum amount of the “Mobile Advance” is determined automatically by the system and depends on the volume of consumption of communication services over the last 90 days. Available advance amounts are indicated upon connection and can change both up and down.

The “Mobile Advance” is repaid automatically when you top up your account.

If you want to repay the payment early, simply top up your account with the amount of the arrears.

To check for unrefunded funds, please dial:  *912#

Wait for the reply SMS.

To receive the service, all requirements must be met: 

No current advances:

•  No active “Mobile Advance” 

• No active “Internet Advance”

 Subscriber status: 

• Prepaid payment system (Prepaid)

Current status:

 • "Active"  

• “Blocked” (only by first time entering this status).Reason for blocking: insufficient funds to cover the subscription fee or negative balance 

Payment activity: 

• Balance top-up within the last 30 days 

Minimum service period on the network:

 • Usage of operator's services for more than 60 days 

What are the terms for repaying the mobile prepaid card? 

Automatic repayment

 After the expiration of the term, the entire outstanding amount will be automatically debited from your account.

Early repayment

If you want to repay your payment early, simply top up your account with the amount of the advance payment. For example, if you borrowed 10,000 UZS, top up your account with 10,000 UZS.

The amount of the advance and the fee for the “Mobile Advance” service is calculated for each subscriber individually and depends on the following conditions:

• how long the subscriber has been using the Company’s services;
• how often and how much the subscriber replenishes the balance;
• how often and for what amount does the subscriber connect and repay on time the “Mobile Advance” or “Internet Advance” issued earlier.

Funds received via “Mobile Advance” cannot be used for transfer to other subscribers. Funds received using the “Mobile Advance” service are analogous to a regular replenishment of a subscriber account. As a result, any immediate actions of the system that are conditioned by payment (writing off the monthly subscription fee for a tariff plan, services, etc.) will be carried out in accordance with the terms of tariffs and services.

For example, a Subscriber has access to a mobile advance of 10 300 UZS with a validity period of 5 days, with a service fee of 1 180 UZS. As a result, the Subscriber will receive 9 120 UZS (10 300 UZS – 1 180 UZS) on the balance for 5 days, while the Subscriber's debt will be 10 300 UZS.

Upon expiration of the validity period of the “Mobile advance”, the remaining debt is fully debited from the subscriber's account (which did not repay the debt before the expiration date). In case of formation of a negative balance, the subscriber will not be able to receive a new advance payment until he replenishes the balance in an amount equal to the amount of the formed negative balance (formed negative balance as part of repayment of debt on the “Mobile advance” service. You can check the amount owed by sending a USSD request to the number *912#).

When the fee for a previously received advance is charged under the terms of the “Mobile Advance” service, and there are insufficient funds in the subscriber’s account, the balance will become negative. Services will be suspended until the balance is topped up and the account returns to active status.

“Mobile advance” service

The amount and validity period of the advance payment, as well as the fee for the “Mobile advance” service, are calculated individually for each subscriber and depend on the following conditions:

•        how long the subscriber has been using the Company’s services;

•        how often and how much to replenish the balance;

•        how often and for what amount does he connect and repay on time the “Mobile advance”

or “Internet advance” issued earlier.

Below is a table of advance amounts and fee ranges for the “Mobile advance” service:

¹                          The mobile advance is provided with automatic deduction of the service fee from the amount of the advance provided at the time of its receipt (provided that the subscriber's balance is greater than 0 UZS. If at the time of deduction of the service fee, the subscriber's balance is less than 0 UZS, then the service fee will be deducted at the next balance replenishment - when the subscriber's balance is greater than 0 UZS).

²                          The “Mobile advance” will be provided with a validity period of 3 to 60 days, after which the amount of the outstanding advance payment will be automatically debited from the account. If the subscriber does not make a refund before the expiration of the “Mobile advance”, then the amount of debt generated may create a negative balance on the subscriber's account and the subscriber's number will switch to the “Blocked” status.