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Dial *911# 
,
as well as using
Ucell mobile app
from 4 900 to 210 000 UZS
Prepaid subscribers
Basic Terms of Service:
The maximum advance amount, validity period, and cost of the "Mobile Advance" service are determined individually for each subscriber and take into consideration:
Crediting Features
Automatic Repayment
Full charge-off
Partial charge-off
End of Advance Term
To find out the advance amount available to you and the fee for the “Mobile Advance” service, dial: *911# 
or Ucell mobile app
Go to the “Services” section and select the “Mobile Advance” service from the “Advances” catalog. Then click “Connect” and choose the desired option. Confirm the desired amount. Wait for an SMS confirmation of the service activation. The balance will be topped up immediately after You receive the confirmation SMS.
To check for unrefunded funds, dial: *912# or Ucell mobile app
Inside the app, the “Expenses” section will display full details of the provided advance.
The advance will be provided for a period of 3 to 10 days*. Upon expiration of the term, the amount of debt for the service will be automatically debited from the subscriber's account. If at the time of writing off the funds on the subscriber's account there are not enough, then a negative balance will be formed on the account.
At the moment of accrual of the advance payment, the amount of the commission for the service will be immediately withheld. Thus, the subscriber's account will be credited with an amount equal to: advance payment minus the service fee.
 |
When replenishing the subscriber number balance, the outstanding debt for the “Mobile advance” and “Internet advance” services will be written off first. Only after the debt for the “Mobile advance” and “Internet advance” services has been repaid, expenses for other services will be covered (a possible limitation on expenses for other services is no more than 5 minutes from the moment of balance replenishment. This limitation only affects subscribers who have debt within the above mentioned services). |
Clarifications on using the service
How it works:
Funds received through "Mobile Advance" are treated as a regular account top-up.
All automatic debits (subscription fees, subscriptions, etc.) occur as usual, according to the terms of the tariff plan.
Eligible users:
Advance payment refund guarantee:
Repayment procedure when replenishing the balance:
Transfer restrictions:
* Detailed information on the duration of staying in the "Blocked" status is available at the link. The service is available to Prepaid subscribers at the first stage of the "Blocked" status according to the list below: On the "Настроение", "COSMO", "Tantana" and "Ovoz 15" tariff plans - 29 days; On the "Ovoz 25" tariff plan - 3 days; On the "Student", "More!", "Marhamat", "Simple", "Start 35" and "Start 10" tariff plans - 29 days; On the tariff plans of the "Doimiy", "Sof", "Special", "Special +", "Active", "Katta Doimiy" lines - 29 days; When connecting beautiful numbers (Beautiful number on an installment plan , Desired number) - 5 days.
FAQ
Service management via USSD:
• To use the service, dial *911#. In the response menu, select option 1 – Get “Mobile Advance.” Wait for the system to display the advance amounts available to you. Confirm the desired amount. Wait for the SMS confirming the service activation. Your balance will be topped up immediately once you receive the confirmation SMS.
Service management via Ucell mobile app:
• At Ucell mobile ap - Go to the “Services” section and select the “Mobile Advance” service from the “Advances” catalog. Then click “Connect” and choose the desired option. Confirm the desired amount. Wait for an SMS confirmation of the service activation. The balance will be topped up immediately after You receive the confirmation SMS.
The “Mobile Advance” is provided with a validity period of 3 to 10 days. The exact term is determined individually for each subscriber.
The “Mobile Advance” is provided with the service fee automatically deducted from the advance amount at the time it is granted (provided the subscriber’s balance is greater than 0 UZS). If the balance is less than 0 UZS at the time of the fee deduction, the service fee will be charged during the next balance top-ups, once the subscriber’s balance exceeds 0 UZS.
The “Mobile Advance” is provided with a validity period of 3 to 10 days, after which the advance debt will be automatically deducted from the account. If the subscriber does not repay the advance before the end of its term, the resulting debt may create a negative balance, and the subscriber’s number will be placed in “Blocked” status.
The advance amount and validity period, as well as the “Mobile Advance” service fee, are calculated individually for each subscriber and depend on the following conditions:
Regular balance top-ups and timely repayment of advances increase your potential limit in the future.
If the suggested options don’t suit you, you can manually choose an amount within the available range:
1. Dial *911# and press 📞 (Call);
2. In the menu, select: Option 3 “Enter your own amount.”;
3. Enter the desired advance amount (within the available limit).
Go to the “Services” section and select the “Mobile Advance” service from the “Advances” catalog. Then click “Connect” and choose the desired option. Confirm the desired amount. Wait for an SMS confirmation of the service activation. The balance will be topped up immediately after You receive the confirmation SMS.
Full deduction
• The platform deducts the full amount of the service package regardless of the remaining balance.
• Creating a negative balance before the Mobile advance expires is not allowed.
Partial deduction
• If the subscriber’s balance is insufficient, the platform deducts a partial amount, leaving a minimum balance.
• The platform does not allow a negative balance.
• The minimum balance is configurable.
• The first deduction is performed no earlier than 5 minutes after the “Mobile Advance” service is activated (taking prioritization into account, where the pause for charges in other categories may be up to 5 minutes).
End of Mobile Advance Term
• At the end of the “Mobile Advance” term, the remaining debt is fully deducted from the subscriber’s account (if the debt was not repaid before the term expired).
• If a negative balance is created, the subscriber will not be able to receive a new advance until they top up their account by an amount equal to the negative balance incurred (the negative balance resulting from repayment of the “Mobile Advance” service).
✅ Available:
❌ Limitations:
The advance amount and validity period, as well as the “Mobile Advance” service fee, are calculated individually for each subscriber and depend on the following conditions:
At the first balance top-up, the temporary top-up amount is deducted from your account in the corresponding amount.
The total amount deducted from your account after the top-up:
Advance amount provided*
*The service fee is automatically paid from the advance amount at the time it is granted.
The “Mobile Advance” service is provided only if all the following conditions are met:
Example, a subscriber is eligible for a mobile advance of 10,300 UZS with a validity period of 5 days and a service fee of 1,180 UZS. As a result, the subscriber will receive 9,120 UZS (10,300 UZS – 1,180 UZS) credited to their balance for 5 days, while their outstanding debt will amount to 10,300 UZS.
• At the end of the “Mobile Advance” term, the remaining debt is fully deducted from the subscriber’s account (if the debt was not repaid before the term expired).
• If a negative balance is created, the subscriber will not be able to receive a new advance until they top up their account by an amount equal to the negative balance incurred (the negative balance resulting from repayment of the “Mobile Advance” service).
The advance amount and validity period, as well as the “Mobile Advance” service fee, are calculated individually for each subscriber and depend on the following conditions:
• how long the subscriber has been using the Company’s services;
• how often and in what amounts they top up their balance;
• which tariff plan the subscriber is on;
• how often and in what amounts they activate, and whether they repay on time, previously issued “Mobile Advance” or “Internet Advance” services.
Below is a table of advance amounts and the corresponding ranges of service fees for the “Mobile Advance” service:
|
Advance Amount Range, UZS |
Service Fee Range1, UZS |
Validity Period2 |
|
from to |
from to |
|
|
4 900 - 6 800 |
1 360 - 2 176 |
From 3 to 10 days |
|
6801 - 10 300 |
2 060 - 3 296 |
|
|
10 301 - 12 600 |
2 142 - 3 427 |
|
|
12 601 - 17 100 |
2 907 - 4 651 |
|
|
17 101 - 21 100 |
3 587 - 5 739 |
|
|
21 101 - 23 900 |
4 063 - 6 500 |
|
|
23 901 - 27 400 |
4 658 - 7 452 |
|
|
27 401 - 30 300 |
5 151 - 8 241 |
|
|
30 301 - 34 200 |
5 472 - 8 755 |
|
|
34 201 - 41 000 |
6 560 - 10 496 |
|
|
41 001 - 44 500 |
7 120 - 11 392 |
|
|
44 501 - 47 900 |
7 664 - 12 262 |
|
|
47 901 - 51 300 |
8 208 - 13 132 |
|
|
51 301 - 54 700 |
7 658 - 12 252 |
|
|
54 701 - 58 100 |
8 134 - 13 014 |
|
|
58 101 - 61 600 |
8 624 - 13 798 |
|
|
61 601 - 65 000 |
9 100 - 14 560 |
|
|
65 001 - 68 400 |
9 576 - 15 321 |
|
|
68 401 - 75 200 |
8 272 - 13 235 |
|
|
75 201 - 82 100 |
9 031 - 14 449 |
|
|
82 101 - 88 900 |
9 779 - 15 646 |
|
|
88 901 - 95 800 |
10 538 - 16 860 |
|
|
95 801 - 102 600 |
11 286 - 18 057 |
|
|
102 601 - 109 400 |
12 034 - 19 254 |
|
|
109 401 - 116 300 |
12 793 - 20 468 |
|
|
116 301 - 123 100 |
13 541 - 21 665 |
|
|
123 101 - 130 000 |
13 000 - 20 800 |
|
|
130 001 - 136 800 |
13 680 - 21 888 |
|
|
136 801 - 143 600 |
14 360 - 22 976 |
|
|
143 601 - 152 500 |
15 250 - 24 400 |
|
|
152 501 - 180 000 |
18 000 - 28 800 |
|
|
180 001 - 210 000 |
21 000 - 33 600 |
1 The Mobile Advance is provided with the service fee automatically deducted from the advance amount at the time it is granted (provided the subscriber’s balance is greater than 0 UZS). If the balance is less than 0 UZS at the time of the fee deduction, the service fee will be charged during the next balance top-ups, once the subscriber’s balance exceeds 0 UZS.
2 The “Mobile Advance” is provided with a validity period of 3 to 10 days, after which the advance debt will be automatically deducted from the account. If the subscriber does not repay the advance before the end of its term, the resulting debt may create a negative balance, and the subscriber’s number will be placed in “Blocked” status.
